Junior IT Technician/Facilities Administrator

CallForce; Cape Town; Vor Ort; ZAR 167.400 - 279.000; Vollzeit

Zusammenfassung

A leading BPO company in Cape Town is looking for a Junior IT Tech to provide technical support and troubleshooting for their IT systems. The candidate should have a relevant degree or certificate and 2-3 years of relevant experience. Key responsibilities include supporting hardware and software, resolving issues, and assisting with network administration. Candidates should possess strong communication and organizational skills, with knowledge of Microsoft Office Suite being essential. Join our team and kickstart your career in the IT sector.

Qualifikationen

• 2 - 3 years of facility management experience or similar.
• Knowledge of building codes and safety protocols is advantageous.
• Ability to work independently and manage multiple tasks.

Aufgaben

• Provide technical support for computer systems, hardware, and software.
• Troubleshoot and resolve hardware and software issues.
• Install and configure new hardware and software.

Kenntnisse

Organizational skills

Problem-solving skills

Communication skills

Interpersonal skills

Proficiency in Microsoft Office Suite

Ausbildung

Relevant Certificate/Diploma or Bachelor's degree

Tools

CompTIA A+

Network+

Jobbeschreibung

We are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently.

Key IT Responsibilities:

• Provide technical support for computer systems, hardware, and software
• Troubleshoot and resolve hardware and software issues
• Install and configure new hardware and software
• Monitor system performance and ensure optimal functionality
• Maintain system security and integrity
• Assist with network administration tasks
• Document and track technical issues and resolutions
• Provide training and support to end-users on technical issues
• Stay current on industry trends and advancements in technology

Requirements:

• Relevant Certificate/Diploma or Bachelors degree in Facility Management, Business Administration, or related field.
• 2 - 3 years of facility management experience or similar role as a coordinator.
• Excellent organizational and problem-solving skills.
• Knowledge of building codes, safety protocols, and energy efficiency initiatives advantageous
• Ability to work independently and within a team while managing multiple tasks.
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office Suite.
• Certifications such as CompTIA A+ or Network+ are a plus

If you are a proactive and dynamic individual looking to kickstart your career in IT within the BPO industry, we would love to hear from you. Join our team and help us provide top-notch technical support to our clients.