IT Technician

Basani; Pretoria; On-site; ZAR 240,000 - 360,000; Full time

Job summary

Basani is seeking an IT professional to maintain and support our IT infrastructure, network, website, RIS and PACS systems in alignment with the IT strategy and company objectives.

You'll work with internal and external stakeholders, ensure data integrity, implement changes, and educate users. The role requires 2+ years in networking, Windows servers, VOIP, and virtualization, with willingness to work overtime and on-call.

Qualifications

• Degree or diploma in Information Technology, A+, N+, MCSE 2016 or MCITP.
• Minimum 2 years experience in Networking, VOIP, servers and IT infrastructure.
• Experience with Office 365 and MS Office 2016–2021.
• Familiar with virtualization and backups (VMware/Hyper-V, Veeam).
• Willing to work overtime and on-call as required.

Responsibilities

• Maintaining IT infrastructure, Network, Website, RIS and PACS systems.
• Engaging stakeholders and following up on IT issues and priorities.
• Ensuring data integrity and regular audits of data and systems.
• Implementing system changes or enhancements to optimize capability.
• Educating users and providing day-to-day PACS administration.
• Overtime, after hours, weekends and public holidays as needed.

Skills

Networking

VOIP

FortiGate

Windows Server

DNS

AD

DHCP

GPO

Office 365

Virtualization

VMware

Hyper-V

Windows 10/11

Backups

Education

Degree or diploma in Information Technology, A+, N+, MCSE 2016 or MCITP

Tools

Freshdesk

TeamViewer

AnyDesk

Veeam

ESXi

PRTG

Job description

Description

Candidate will be responsible for ensuring ongoing maintenance and support of effective IT infrastructure, Network, Website, RIS and PACS systems to meet business requirements in line with the IT Strategy and Company strategic objectives.

Critical Outputs:

• Ensuring effective quality management of the IT infrastructure, Network, Website, RIS and PACS systems.
• Ensuring effective relationship building with internal and external stakeholders by participating in communication sessions and regularly follow-ups on relative IT issues and priorities.
• Ensuring effective systems maintenance of IT infrastructure, Network, Website, RIS and PACS systems.
• Reviewing data integrity, audits of data and testing systems on a continuous basis.
• Ensuring system changes or enhancements are implemented in order to optimize system capability.
• Ensuring deadlines are met.
• Ensuring user efficiency by educating and training users on all IT systems.
• General PACS Administration tasks on a day-to-day basis.

Requirements:

• Degree or diploma in Information Technology, A+, N+, MCSE 2016 or MCITP.
• At least 2 years experience: Networking, VOIP, FortiGate Firewalls, WS 2012/2016/2019 R2, DNS, AD, DHCP, DC, WSUS, Roaming Profiles, Group Policy, Print Server, Win 10 & Win 11.
• Exposure to Office 365 and MS Office 2016 – 2021, Enterprise Anti-Virus software.
• Basic understanding of PRTG Network monitor, VEEAM Backup Server, ESXi 5.0/5.5. Freshdesk Ticketing System, TeamViewer and AnyDesk.
• VMWare & HyperV Configuration, Installation and Administration.
• Virtualization and/FortiGate Certification Beneficial.
• Literacy in Outlook and Excel.
• Willing to help with anything and go the extra mile.
• Willing to work overtime, afterhours, weekends, public holidays and be on weekly call.

Competencies:

• Problem-solving, analysis and judgement
• Focused, Confident & energetic
• Verbal & written communication
• Work under immense pressure
• Punctual & Ethical behavior
• Self-motivated & Time Management
• Solid and Logical troubleshooting skills.
• Quick Customer responsiveness
• Organizational awareness
• Ability to multitask and provide regular follow-up communication