Junior IT Operations Admin: Grow with Automation

DigiOutsource; Cape Town; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Employee Assistance Programme

Medical Aid Subsidy

Retirement Annuity Subsidy

Funeral Fund Benefit

Income Continuation Benefit

Group Life Cover

Job summary

Super Group in Cape Town is seeking a Junior IT Operations Administrator to enhance end-user experience by logging calls, maintaining data integrity, and supporting IT service operations. You will manage user accounts, access controls, and basic system administration; contribute to reporting and documentation, and work with tools like Jira, ServiceNow, Power BI, and Microsoft 365.

This role offers growth, a collaborative team, and exposure to audits and process improvements within a dynamic

Qualifications

• 1–2 years in IT operations, service desk, or corporate end-user support.
• Strong Excel reporting skills.
• Ability to troubleshoot access, permissions, and user queries.
• Attention to data integrity and strong communication.
• Experience with cross-functional teamwork.
• Ability to adapt in dynamic environments.

Responsibilities

• Create, update, and disable user accounts.
• Assign roles and permissions; conduct access reviews.
• Maintain user data and configurations across IT systems.
• Resolve access issues and permission errors.
• Generate and distribute standard reports daily and monthly.
• Support testing and audit evidence collection.

Skills

IT operations

Service desk

End-user support

Communication

Customer service

Education

Related diploma/degree

Tools

Jira

ServiceNow

Microsoft 365 / Azure AD

Okta

CRM systems

Power BI

Job description

Super Group in Cape Town is seeking a Junior IT Operations Administrator to enhance end-user experience by logging calls, maintaining data integrity, and supporting IT service operations. You will manage user accounts, access controls, and basic system administration; contribute to reporting and documentation, and work with tools like Jira, ServiceNow, Power BI, and Microsoft 365.

This role offers growth, a collaborative team, and exposure to audits and process improvements within a dynamic