Junior Support Administrator

Mvia; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

MVIA in Cape Town is seeking a motivated Junior Support Administrator to join the team. This entry-level role offers an opportunity to start a career in IT Support or administration with a strong willingness to learn and grow in a fast-paced environment.

The role involves providing first-line technical and administrative support, handling requests via email/phone/ticketing systems, troubleshooting basic IT issues, and assisting with user account setup and system access.

Qualifications

• Entry-level role ideal for someone starting their career in IT Support or administration.
• Strong willingness to learn and grow in a fast-paced environment.

Responsibilities

• Provide first-line technical and administrative support to staff or clients
• Respond to support requests via email, phone, or ticketing systems
• Troubleshoot basic IT issues (hardware, software, network access)
• Assist with user account setup, permissions, and system access
• Maintain accurate records of issues and resolutions
• Support system updates, backups, and routine maintenance tasks
• Escalate complex issues to senior team members when necessary

Job description

Junior Support Administrator MVIA Southern Suburbs (Cape), ZA

We're looking for a motivated and detail-oriented Junior Support Administrator to join our team. This is an entry-level role ideal for someone starting their career in IT Support or administration, with a strong willingness to learn and grow in a fast-paced environment.

Responsibilities

• Provide first-line technical and administrative support to staff or clients
• Respond to support requests via email, phone, or ticketing systems
• Troubleshoot basic IT issues (hardware, software, network access)
• Assist with user account setup, permissions, and system access
• Maintain accurate records of issues and resolutions
• Support system updates, backups, and routine maintenance tasks
• Escalate complex issues to senior team members when necessary