Overview
The Demand Planner is responsible for developing accurate demand forecasts to support production planning, inventory management, and supply chain operations. This role acts as a bridge between sales, quality assurance dept and production teams to ensure we meet customer delivery efficiently.
Requirements
- Education: Supply Chain Qualification; Matric with Maths
- Skills: Strong communication; Analytical; Excel knowledge; Attention to detail and problem-solving mindset; Understanding of manufacturing operations and supply chain dynamics; Excellent communication and cross-functional collaboration abilities
- Experience: 1-2 years’ experience in similar role; Sync experience advantageous
- Work Conditions: Fast-paced environment with tight production timelines; Office-based with regular interaction with operations team
Key Responsibilities
- Full responsibility of managing finished goods stock levels in line with company policies to achieve a 100% on time and in full delivery record.
- Managing inventory to strike a balance between meeting customer demand and avoiding excess inventory
- Ensuring all excess / obsolete stock is depleted timeously.
- Production Coordination: Collaborating with the production and manufacturing teams to ensure that finished goods are produced in line with customer delivery within the required lead times.
- Vendor Management: Working with suppliers and vendors to ensure on-time deliveries and to resolve any supply chain issues that may impact finished goods availability.
- Reporting and Analysis: Generating reports on inventory levels, stock turnover, customer demand
- System integrity: Ensuring the administrative process flow is managed correctly via the system and via relevant schedules
- Completing tasks that support the senior MRP planner to maintain customer service levels and company objectives
Key Performance Areas (KPAs)
- Inventory Management
- Accuracy & Data Integrity
- Production Support
- Reports submission accurately and timeously
- Follow ups with supplier on packaging
- Follow up and communication with production planners
Competencies
- Attention to Detail
- Communication & Collaboration
- Problem-Solving
- Time Management
- Adaptability
- Continuous Improvement Mindset