Junior Assistant FOH

Zohorecruit; Wes-Kaap; On-site; ZAR 198,000 - 237,000; Full time

Job summary

Kendrick Recruitment is seeking a professional, enthusiastic Junior Assistant Front of House to join a luxury hotel in Tokai, Western Cape. This role is ideal for a motivated individual passionate about hospitality and delivering exceptional guest service.

duties include welcoming guests, assisting with check-ins/check-outs, and supporting the front-of-house team to ensure a memorable guest experience in a luxury setting.

Qualifications

• Experience in front-of-house or guest-facing role preferred.
• Excellent verbal and written communication.
• Professional and well-presented manner.
• Willingness to learn and work well in a team.

Responsibilities

• Assist with daily front-of-house operations to ensure smooth guest experiences.
• Greet guests warmly and professionally on arrival.
• Assist with guest check-ins, check-outs and inquiries.
• Provide accurate information about hotel facilities and services.
• Support front-of-house with guest requests and special arrangements.
• Coordinate with housekeeping, reservations and other departments for seamless service.
• Address guest concerns promptly and escalate as needed.
• Maintain high standards of presentation and guest service.
• Assist with administrative duties and accurate guest information records.
• Contribute to a welcoming and organised front-of-house in a luxury setting.

Skills

Hospitality experience

Guest service

Communication skills

Organizational skills

Team player

Job description

Full time | Kendrick Recruitment | South Africa

Posted On 2026/10/05

Job Information

F&B / Restaurant

R20,800

City Tokai

State/Province Western Cape

7945

Job Description

Junior Assistant Front of House – Luxury Hotel

Salary: R19,452 per month

Kendrick Recruitment is seeking a professional, enthusiastic and service-driven Junior Assistant Front of House to join a luxury hotel in Tokai, Western Cape. This opportunity is ideal for a motivated individual who is passionate about hospitality, enjoys working with people and is eager to develop their skills within a luxury hotel environment.

Key Responsibilities

• Assist with the daily operations of the front-of-house department to ensure a smooth and efficient guest experience.
• Welcome guests warmly and professionally, creating a positive first impression upon arrival.
• Assist with guest check-ins, check-outs and general enquiries.
• Provide accurate information regarding hotel facilities, services and local attractions.
• Support the front-of-house team in managing guest requests and special arrangements.
• Liaise with housekeeping, reservations and other departments to ensure effective communication and service delivery.
• Handle guest concerns and requests promptly, escalating matters to senior team members when necessary.
• Maintain high standards of presentation, professionalism and guest service at all times.
• Assist with administrative duties and ensure that relevant guest information is recorded accurately.
• Contribute to a welcoming and organised front-of-house environment in line with luxury hospitality standards.

Requirements

• Previous experience in a front-of-house or guest-facing hospitality role would be advantageous.
• A genuine passion for hospitality and delivering exceptional guest service.
• Excellent verbal and written communication skills.
• A professional, friendly and well-presented manner.
• Strong organisational skills and attention to detail.
• The ability to multitask and remain composed in a fast-paced environment.
• A proactive attitude, willingness to learn and ability to work well within a team.
• Flexibility to work shifts, weekends and public holidays as required.

Salary: R19,452 per month.

If you do not hear from us within 7 working days, please consider your application unsuccessful.