Job: Customer Success Intern

Company : SAS; Johannesburg; On-site; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Paid internship

Soft-skills training

Job summary

SAS invites recent graduates to join a 12-month, full-time internship in Johannesburg, South Africa. The paid program places you in a dynamic analytics environment learning by doing on real-world SAS platform projects.

You will receive soft-skills training, support from the Customer Success team, and exposure to cross-functional coordination with SAS and partner teams, while contributing to user adoption and issue resolutions.

Qualifications

• Must have an undergraduate or higher degree in a relevant field.
• South African citizen with a valid SA ID and fluent English.
• Not older than 30 years old; recruitment aligned with Employment Equity.

Responsibilities

• Support SAS Customer Success in adopting SAS solutions.
• Identify technical educational needs and assist in escalations.
• Coordinate with SAS and partner teams to improve user adoption.

Skills

Analytical

Problem solving

Communication

Education

Undergraduate degree

Honours

Masters

Job description

Location: Johannesburg, Gauteng, South Africa

Date: 12-8-2024

SAS is seeking recent university graduates to join a 12-month, full-time internship opportunity in Johannesburg, South Africa. The internship is paid and part of a dynamic team within a cutting-edge technology organization. The intern will receive soft-skills training and work on real-world projects, enhancing their classroom education. SAS is the leader in analytics, inspiring customers to transform data into intelligence.

The Customer Success team is seeking a Technical Customer Success intern to support SAS User Adoption, solve technical barriers, and increase the return of investment on the SAS Platform. The intern will facilitate the adaptation and utilization of SAS solutions by identifying technical educational needs, providing support to improve coordination with SAS and partner teams, and assisting in monitoring and escalations for the SAS technical support process.

Applicants must have an undergraduate degree, Honours, or Masters in Mathematics, Statistics, Econometrics, Analytics, Data Science, Risk, Actuarial Sciences, Engineering, Computer Science, Information Systems, or Economics. Applicants must be South African citizens with a valid SA ID and fluent in English. Recruitment will be managed in line with SAS' affirmative action measures in accordance with the Employment Equity Act. Candidates must be fluent in reading, writing, and speaking, and must not be older than 30 years old.