Job: Claims Administrator Intern (Gauteng)

Company : 1Life Insurance; Gauteng; On-site; ZAR 100,440 - 133,920; Full time

Job summary

1Life Insurance is seeking a recent graduate to join its Claims Team as a Claims Administrator Intern. This internship provides practical workplace experience, mentorship, and professional development while supporting the administration of life and funeral claims, customer service, data management, and claims processing within the insurance industry.

The role involves registering claims, verifying data, assisting Claims Assessors, and ensuring timely communication with claimants and customers.

Qualifications

• Recent graduate with a completed degree or equivalent.
• Basic competency in Microsoft Office.
• Strong verbal and written English communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Register life and funeral claims by obtaining and capturing claimant information.
• Verify and maintain accurate claims data within company systems.
• Follow up on outstanding claim documents and process headstone benefits within SLAs.
• Support Claims Assessors by gathering required information and documentation.
• Prepare and format letters, reports, and other routine documents.
• Handle customer enquiries via telephone, email, and mail.
• Deliver professional customer service and resolve routine customer requests.
• Assist with customer needs analysis and claims administration processes.
• Adhere to company policies, regulatory requirements, and operational procedures.

Skills

English communication

Organizational skills

Attention to detail

Education

Bachelor’s Degree or equivalent

Tools

Microsoft Office

Job description

1Life Insurance is seeking a recent graduate to join its Claims Team as a Claims Administrator Intern. This internship provides practical workplace experience, mentorship, and professional development while supporting the administration of life and funeral claims, customer service, data management, and claims processing within the insurance industry.

Responsibilities

• Register life and funeral claims by obtaining and capturing claimant information.
• Verify and maintain accurate claims data within company systems.
• Follow up on outstanding claim documents and process headstone benefits within service level agreements (SLAs).
• Support Claims Assessors by gathering required information and documentation.
• Prepare and format letters, reports, and other routine documents.
• Handle customer enquiries via telephone, email, and mail.
• Deliver professional customer service and resolve routine customer requests.
• Assist with customer needs analysis and claims administration processes.
• Adhere to company policies, regulatory requirements, and operational procedures.

Qualifications

• Recent graduate with a completed Degree.
• Basic competency in Microsoft Office.
• Strong verbal and written English communication skills.
• Strong organizational skills and attention to detail.