Job title/position: ITS Asset Administrator
Number of positions: 1 (one)
Function and Business Unit: Central Services - IT Services: National (JHB Onsite)
Description Of The Role And Purpose Of The Job
The Assets Administrator is responsible for the daily activities of assets movement, updating of inventory on Service-Now, performing regular asset stock takes and ordering of equipment following the firm’s technology standards framework. Assisting with maintaining the assets lifecycle from procurement to retirement/disposal of equipment.
Key Responsibilities
- Manage, monitor, control and administer IT Asset management requirements for KPMG using Service Now
- Maintain appropriate levels of consumables
- Facilitate delivery/collection of IT equipment and ensure Inventory controls are followed
- Adhere to policy and procedures to ensure the security of IT Assets and identify any gaps in the process that could create a potential risk for asset security
- Manage accurate and documented asset allocation to users in JHB, and other KPMG SA offices
- Conduct and report on monthly (minimum) stock take of IT Assets, to always ensure correctness of fleet
- Ensure tidiness of storeroom for ease of allocation and stock take requirements (weekly & monthly)
- Consistent loan fleet control and management ensuring correct process and procedures are followed and maintained
- Perform and oversee basic technical tasks for equipment repairs
- Management of data SIM cards and mobile devices
- Review courier cost allocation for any inter-office equipment transfers
- Planning and supporting of effective on and off boarding asset allocation for KPMG resources
- Process billing to business units for special order request
- Assist with updating and maintaining inventories for all equipment and supplies including location, asset tag number serial number make and model of equipment
- Coordinate with the IT Service Desk for equipment installation and maintenance as needed
- Perform quarterly stocktakes or as needed
- Compile and generate weekly and month-end reports
- Provide insightful analysis and commentary on the Assets portfolio
- Assisting / standing-in for Procurement activities ADHOC
Skills
- An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential
- Excellent people skills with the ability to communicate effectively at all levels and manage people and their expectations
- Exhibits utmost integrity and displays visible stewardship character traits in the handling and security of all KPMG assets
- Has a strong preference for following and maintaining standards and procedures
- Confident in reconciling numerical differences when checking the accuracy of stock take and asset reconciliation
- Ability to work independently and as part of a team
- Good organisational skills to ensure effective planning and prioritisation takes place regularly
Attributes
- Extremely high level of confidentiality and integrity
- Excellent client focus and ability to deal with conflict
- Able to maintain a friendly, professional manner when liaising with clients, even in challenging situations
- Ability to effectively multi-task with strong organisation skills; a self-starter with initiative, ability to foster innovation and excellent problem-solving skills
- The ability to build collaborative relationship with good interpersonal skills and the ability to relate well to colleagues with differing levels of expertise and skills while championing inclusion and diversity
- The ability to work well under pressure and to perform to deadlines
- Team player who is self-aware
- Sound decision making ability with the ability to consult where needed
- Focus on continuous improvement within the ITS function while advancing an ethical environment
- High level of attention to detail and a desire to drive quality
- The ability to work unsupervised
Minimum requirements to apply for the role (including qualifications and experience)
- Matric
- ITIL Certification will be advantageous
- An excellent working knowledge of the current MS Office products, particularly Excel (Advanced Excel skills) is essential
- Previous experience of at least 2 years in an asset management environment including vendor management, asset management and procurement is essential
- Service-Now experience (preferred)