IT Technician / Operations Administrator

The Globevest Group; Midrand; In loco; ZAR 180.000 - 280.000; Tempo pieno

Descrizione del lavoro

The Globevest Group in Midrand seeks an IT Technician / Operations Administrator. The role blends IT support with logistics and administrative tasks, requiring confident interaction with staff at all levels. You will support sales, manage customer data, and assist in stock control and invoicing.

Responsibilities include IT upgrades, user access, data backup, and cross-department collaboration to ensure smooth operations for domestic and international deliveries.

Competenze

• Matric is required; IT-related tertiary qualification is a bonus.
• Some experience in a similar position is preferred.
• Strong administrative and organizational skills are essential.
• Knowledge of Syspro is advantageous.

Mansioni

• Assist sales in acquiring and servicing clients and maintaining the customer database.
• Respond promptly to customer enquiries about products and services.
• Support finance and sales with reporting and account administration.
• Process sales orders via multiple channels including Takealot Seller Portal.
• Provide IT support across branches, on-site and remotely.
• Collaborate with Logistics to coordinate international and national deliveries.
• Manage stock and assist with invoicing and credits.
• Prepare daily/ monthly sales reports for leadership.

Conoscenze

IT troubleshooting

Administrative skills

Communication skills

Time management

Attendance

Sales support

Team player

Driver's license

Allrounder

Formazione

Matric

IT related qualification

Strumenti

Syspro

Descrizione del lavoro

Salary: Market related

Location: Midrand

Job type: Permanent

Industry: FMCG

Reference: MJ.ITOA.FX.06112026

COMPANY DESCRIPTION:

Our client is one of South Africa's leading office consumables suppliers and is looking for an IT Technician / Operations Administrator to join their team in Midrand.

JOB DESCRIPTION / PURPOSE:

This role is multifaceted with aspects of IT and logistics as well as general service-related tasks. This is a service-related position and ability to interact confidently and productively with staff of all levels of seniority is a must.

MAIN DUTIES & RESPONSIBILITIES:

• Aided the sales team in acquiring new clients.
• Provided support to strengthen the customer base.
• Assisted in maintaining and updating the customer database.
• Responded promptly to customer enquiries regarding products and services.
• Supported the sales team in managing customer balances.
• Contributed to achieving 100% of sales targets.
• Generated leads and communicated them to the Sales Department.
• Executed sales orders received through inbound customer calls.
• Processed sales orders on Takealot through the Seller Portal.
• Scheduled and organised sales meetings with prospective customers.
• Upgrade, install, and configure new hardware and software to meet company objectives.
• Create user accounts and perform access control.
• Document processes, back up data, and archive records.
• Provide IT support across company branches, both on-site and remotely.
• Manage e-commerce product data for the company website and assist with online enquiries.
• Collaborate with the Distribution and Logistics department on invoicing orders and coordinate both international and national deliveries.
• Process credit requests.
• Manage company assets.
• Monitor stock inventory levels.
• Assist the Sales Team in achieving sales targets.
• Prepare daily and monthly sales reports for the CEO and Directors.
• Update business reports, consolidate data, and forward daily action summaries.
• Utilize Syspro software for stock adjustments and returns to suppliers.
• Work with the Finance Department on supplier invoices and credits.
• Assist in handling operations enquiries.
• Assist in the preparation and handling of goods for international and domestic freight.
• Manage enquiries related to both international and domestic freight.

EDUCATIONAL REQUIREMENTS:

• Matric
• Relevant tertiary qualification will be an added bonus (IT related beneficial)

EXPERIENCE AND SKILLS REQUIRED:

• Some experience in a similar position
• Good knowledge of computer hardware/software troubleshooting
• Strong administrative skills
• Syspro experience (highly advantageous)
• Driver's license + own transport
• Young Dynamic strong personality
• Excellent Communication skills
• Allrounder
• Reporting and time management skills
• Support for sales and finance
• Attendance is key for this position
• Approachable personality

POPIA NOTICE

By submitting your CV, you acknowledge and agree that:

1. We may retain your personal information in our database for future employment opportunities and matching purposes.
2. We may contact you should a suitable position become available.
3. The information you have provided is true, correct, and up to date.

We endeavour to respond to all applications. However, if you do not hear from us within 14 days, please consider your application unsuccessful.