IT Systems Support Intern — Keep Tech Running

digitalplanet; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

digitalplanet is seeking an IT Technician to provide frontline technical support and ensure the smooth operation of our computer systems, networks and software. You will diagnose hardware, software and network issues, perform routine maintenance, manage IT assets and backups, and train end-users to work efficiently while following security best practices.

Collaboration with colleagues, adherence to security policies, and proactive monitoring to minimize downtime are essential, as is keeping

Responsibilities

• Diagnose and troubleshoot hardware, software and network problems encountered by users.
• Perform routine maintenance tasks such as system updates, software installations and hardware upgrades.
• Manage and maintain the organisation's network infrastructure, including configuring network devices and ensuring security measures.
• Implement and maintain data backup solutions to protect critical information.
• Provide training and guidance to end-users on hardware, software and applications.

Job description

digitalplanet is seeking an IT Technician to provide frontline technical support and ensure the smooth operation of our computer systems, networks and software. You will diagnose hardware, software and network issues, perform routine maintenance, manage IT assets and backups, and train end-users to work efficiently while following security best practices.

Collaboration with colleagues, adherence to security policies, and proactive monitoring to minimize downtime are essential, as is keeping