IT Support Intern: Hands-On User & Systems Help

Company : Homechoice; Cape Town; On-site; ZAR 55,800 - 111,600; Full time

Job summary

Homechoice in Cape Town is looking for a Technical Support Intern to provide first-line support and gain experience in IT operations. You will assist in configuring and maintaining hardware and software while supporting end users with their IT queries.

The role demands a minimum of an N6 National Certificate in Information Technology and offers a hands-on experience with a focus on customer service and technical support.

Qualifications

• An N6 National Certificate in Information Technology is required.
• Knowledge of systems support and technical support is necessary.
• Familiarity with computer systems will be beneficial.

Responsibilities

• Provide first-line technical support to end users.
• Support installation and maintenance of hardware and software.
• Assist with user account administration and IT asset management.
• Participate in system updates and maintenance activities.

Skills

Technical Support

Systems Support

Computer Systems

Education

N6 National Certificate in Information Technology

Job description

Homechoice in Cape Town is looking for a Technical Support Intern to provide first-line support and gain experience in IT operations. You will assist in configuring and maintaining hardware and software while supporting end users with their IT queries.

The role demands a minimum of an N6 National Certificate in Information Technology and offers a hands-on experience with a focus on customer service and technical support.