IT Support Engineer: Proactive Tech Care & Fast Fixes

LINKFIELDS INNOVATIONS (PTY) LTD; Midrand; On-site; ZAR 279,000 - 390,600; Full time

Job summary

A technology solutions provider in Midrand is seeking an IT Support Specialist to offer technical assistance to end-users. You will diagnose hardware/software issues, manage user accounts, and maintain IT infrastructure. The ideal candidate holds a Bachelor's degree in IT and possesses strong skills in Windows/macOS systems and ITSM tools. Join a collaborative team focused on optimal technology functionality.

Qualifications

• Bachelor’s degree in Computer Science or equivalent experience.
• Strong knowledge of Windows/macOS and Microsoft Office Suite.
• Excellent problem-solving and analytical skills.

Responsibilities

• Provide first-level support for hardware, software, and network issues.
• Monitor and maintain computer systems and networks.
• Create and update technical documentation.

Skills

Windows/macOS operating systems

Microsoft Office Suite

Problem-solving and analytical skills

Communication abilities

Education

Bachelor’s degree in Computer Science, Information Technology, or a related field

Tools

ServiceNow

Jira

Microsoft Azure

AWS

Job description

A technology solutions provider in Midrand is seeking an IT Support Specialist to offer technical assistance to end-users. You will diagnose hardware/software issues, manage user accounts, and maintain IT infrastructure. The ideal candidate holds a Bachelor's degree in IT and possesses strong skills in Windows/macOS systems and ITSM tools. Join a collaborative team focused on optimal technology functionality.