It Support Administrator / Technician

Greys Recruitment; KwaZulu-Natal; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Greys Recruitment is seeking a hands-on IT Support Administrator/Technician to take responsibility for its IT systems, infrastructure and technical support across Head Office and branches.

You will manage hardware, software, networks and servers; provide timely troubleshooting; administer user accounts and IT security; support Sage Evolution and Sage VIP Payroll; manage backups, antivirus and CCTV; and assist with IT procurement and projects across sites.

Qualifications

• 3–5 years of IT support/administration experience.
• Relevant software and/or networking certifications.
• Knowledge of networking, servers, hardware and software.
• Strong troubleshooting and problem-solving skills.
• Ability to work independently across a broad IT environment.

Responsibilities

• Manage and maintain IT hardware, software, networks and servers.
• Provide technical support and troubleshoot hardware and software issues.
• Manage user accounts, access rights and IT security.
• Support Sage Evolution, Sage VIP Payroll and other business systems.
• Manage antivirus, firewalls, backups and IT infrastructure.
• Conduct IT audits and ensure remedial actions are implemented.
• Monitor and maintain CCTV systems.
• Support IT procurement, projects and system implementations.
• Maintain IT records and identify/manage technology risks.
• Provide technical support to branches and travel as required.

Skills

IT support

Networking

Troubleshooting

Independent worker

Technical documentation

Tools

Sage Evolution

Sage VIP Payroll

Job description

An established organisation is looking for a hands‑on IT Support Administrator/Technician to take responsibility for its IT systems, infrastructure and technical support across Head Office and branches.

Key Responsibilities

• Manage and maintain IT hardware, software, networks and servers
• Provide technical support and troubleshoot hardware and software issues
• Manage user accounts, access rights and IT security
• Support Sage Evolution, Sage VIP Payroll and other business systems
• Manage antivirus, firewalls, backups and IT infrastructure
• Conduct IT audits and ensure remedial actions are implemented
• Monitor and maintain CCTV systems
• Support IT procurement, projects and system implementations
• Maintain IT records and identify/manage technology risks
• Provide technical support to branches and travel as required

Requirements

• Minimum 3–5 years’ relevant IT support/administration experience
• Relevant software and/or networking certification
• Knowledge of networking, servers, hardware and software
• Strong troubleshooting and problem‑solving skills
• Ability to work independently and manage a broad IT environment