IT Operations Manager

Placements24; Klerksdorp; Presencial; ZAR 900 000 - 1 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Medical aid

Retirement fund

Professional development

Resumo da oferta

Placements24 is seeking an IT Operations Manager to oversee infrastructure and IT support in Klerksdorp. You will lead a dynamic team, ensure high service availability, and drive security, policies, and disaster recovery.

The role requires a Bachelor’s degree in IT/CS with 5–7 years in IT operations, strong leadership, and proficiency across networks, servers, virtualization, and cloud platforms (AWS/Azure).

Qualificações

• Bachelor’s degree in IT or CS or related field.
• 5–7+ years in IT operations and infrastructure management.
• Experience leading IT teams and support functions.
• Knowledge of LAN/WAN, servers (Windows/Linux), virtualization, and cloud.
• Familiarity with IT security, ITIL/ITSM practices, and DR planning.
• Strong leadership, communication and vendor management.

Responsabilidades

• Oversee IT infrastructure, including servers, networks, storage and cloud.
• Lead the IT helpdesk and ensure timely issue resolution.
• Develop IT policies, security standards, and disaster recovery plans.
• Mentor the IT team and drive service excellence.
• Monitor performance, plan upgrades, and manage IT budgets.
• Coordinate with vendors and manage procurement.

Conhecimentos

Leadership

Team management

Network administration

Security best practices

Disaster recovery

Budget management

Vendor management

Problem solving

Communication

Formação académica

Bachelor's degree in Information Technology or Computer Science

Ferramentas

VMware

Hyper-V

AWS

Azure

Descrição da oferta de emprego

About the Role

Our client, a rapidly growing technology services company, is seeking a proactive and skilled IT Operations Manager to oversee their infrastructure and operational support in Klerksdorp, North West. This role is crucial for ensuring the stability, security, and performance of the company's IT systems and services.

The IT Operations Manager will be responsible for managing the IT infrastructure, leading the IT support team, and implementing best practices to maintain high levels of service availability. This is an excellent opportunity for an experienced IT professional to take on a leadership role within a dynamic and forward-thinking organization based in Klerksdorp.

Key Responsibilities

• Manage and maintain the company's IT infrastructure, including servers, networks, storage, and cloud environments.
• Oversee the IT helpdesk and technical support functions, ensuring timely resolution of user issues and service requests.
• Develop and implement IT policies, procedures, and best practices for system administration, security, and disaster recovery.
• Lead and mentor the IT support team, fostering a culture of efficiency and customer service excellence.
• Monitor system performance, identify potential issues, and implement proactive solutions to ensure optimal uptime and reliability.
• Manage IT vendor relationships and oversee the procurement of hardware and software.
• Ensure compliance with IT security standards and regulatory requirements.
• Plan and execute IT projects, including upgrades, installations, and system deployments.
• Develop and manage the IT operational budget.
• Provide technical expertise and support for critical IT systems and applications.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5-7 years of experience in IT operations and infrastructure management.
• Proven experience in managing IT teams and technical support functions.
• Strong knowledge of network infrastructure (LAN/WAN), server administration (Windows/Linux), virtualization (VMware/Hyper-V), and cloud platforms (AWS/Azure).
• Experience with IT security best practices, firewall management, and intrusion detection systems.
• Proficiency in IT service management (ITSM) tools and methodologies (e.g., ITIL).
• Excellent problem-solving, analytical, and troubleshooting skills.
• Strong leadership, communication, and interpersonal skills.
• Ability to manage multiple priorities and work effectively under pressure.
• Relevant IT certifications (e.g., CompTIA Network+, Security+, MCSE, CCNA) are an advantage.

Benefits

• Our client offers a competitive salary, comprehensive medical aid, a retirement fund, and opportunities for professional development and training.

You will be part of a dynamic team in Klerksdorp, contributing to the technological backbone of a growing company.

The role provides a platform for career advancement and the chance to work with modern IT infrastructure and solutions.