IT Operations Internship: Hands-on Support & Cyber Awareness

Spane4all; Kempton Park; On-site; ZAR 112,000 - 167,000; Full time

Job summary

South African Airways Technical invites graduates to join its IT Graduate Internship in Kempton Park, Gauteng. The role offers hands-on experience across IT support, systems administration, data reporting, and cybersecurity awareness, under guidance of IT administrators and the AMEP Project Manager.

You will help improve digital tools, MIS, and technology infrastructure, gain exposure to troubleshooting, system management, compliance, and project support, and prepare for future IT operations and

Qualifications

• Bachelor’s degree or National Diploma in Information Technology or related field.
• Internship or practical experience is advantageous but not required.
• Basic knowledge of hardware, software, networking, and cloud-based systems.
• Familiarity with collaboration tools such as Microsoft 365, Google Workspace, or Slack/Teams.
• Understanding of operating systems including Windows and macOS.
• Basic networking knowledge including Wi‑Fi, IP addressing, and routers.
• Awareness of cybersecurity principles and good digital hygiene.
• Strong problem‑solving and analytical thinking.
• Good communication skills and customer‑service orientation.
• Attention to detail and ability to work under pressure with deadlines.

Responsibilities

• Provide support to staff on hardware, software, and connectivity issues.
• Set up and configure laptops, mobile devices, and peripherals for employees.
• Assist with account creation, user access control, and permission changes.
• Support routine system maintenance including updates, backups, and patching.
• Monitor basic system performance and elevate potential issues to IT administrators.
• Help maintain shared drives, collaboration tools, and internal platforms.
• Assist with data extraction, cleaning, and basic analysis for reports.
• Troubleshoot issues on internal systems or dashboards.
• Conduct routine quality checks on data inputs and highlight inconsistencies.
• Apply basic cybersecurity practices and ensure devices meet security standards.
• Support IT audits and compliance checks including password controls and backups.
• Educate staff on safe technology use and data protection policies.
• Contribute to IT projects such as system rollouts, software implementations, or upgrades.

Skills

Problem-solving

Communication skills

Cybersecurity basics

Customer service orientation

Education

Bachelor’s degree or National Diploma in Information Technology, Computer Science, Information Systems, or related field

Tools

Microsoft 365

Google Workspace

Slack/Teams

Job description

South African Airways Technical invites graduates to join its IT Graduate Internship in Kempton Park, Gauteng. The role offers hands-on experience across IT support, systems administration, data reporting, and cybersecurity awareness, under guidance of IT administrators and the AMEP Project Manager.

You will help improve digital tools, MIS, and technology infrastructure, gain exposure to troubleshooting, system management, compliance, and project support, and prepare for future IT operations and