IT O&O & Data Domain Lead (South Africa & Kenya)

Loreal; South Africa; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Loreal in Johannesburg (Woodmead) oversees IT O+O & Data Domain for SA & Kenya. This role anchors local operations to global IT standards, coordinating e-commerce platforms, data integrity, and AI-enabled workflows across markets.

The role emphasizes hands-on problem solving, cross-functional collaboration, and governance-aligned deployments to drive business impact in retail tech ecosystems.

Qualifications

• Bachelor’s degree in IT, Computer Science, or a related field.
• Strong SQL querying and API diagnostics skills.
• Hands-on experience with e-commerce engines (Salesforce Commerce Cloud, Shopify) and Low-Code/No-Code automation (Power Apps/Automate).
• Experience with Generative AI, prompt engineering, and LLM-based tools.

Responsibilities

• Bridge global IT standards with local operations to ensure compliant deployments.
• Lead O+O & E-Commerce operations, optimize order processing and tool maintenance.
• Investigate data discrepancies and integration failures via SQL and APIs to maintain data integrity.
• Prototype AI-driven solutions and support internal tools (e.g., L'OréalGPT).
• Oversee Beauty Tech devices lifecycle and AR/VTO integrations for seamless retail performance.
• Drive Low-Code/No-Code automation initiatives (Power Platform) within DMND process.
• Act as technical business analyst across divisions to maintain operational visibility.

Skills

SQL querying

API diagnostics

GCP/BigQuery

Salesforce Commerce Cloud

Shopify

Power Apps/Automate

Generative AI

Prompt engineering

LLM-based tools

Education

Bachelor’s degree in IT/Computer Science

Tools

Salesforce Commerce Cloud

Shopify

Power Apps

Power Automate

BigQuery

Job description

Loreal in Johannesburg (Woodmead) oversees IT O+O & Data Domain for SA & Kenya. This role anchors local operations to global IT standards, coordinating e-commerce platforms, data integrity, and AI-enabled workflows across markets.

The role emphasizes hands-on problem solving, cross-functional collaboration, and governance-aligned deployments to drive business impact in retail tech ecosystems.