Internal Sales - Welding

Professional Resources Partners Pty Ltd; Durban; On-site; ZAR 167,400 - 279,000; Full time

Job summary

Professional Resources Partners Pty Ltd is looking for a motivated Internal Sales Representative in Durban. This role focuses on supporting sales from within the office, managing customer accounts, and maintaining client relationships.

The ideal candidate has 3-5 years of experience in internal sales or customer service, with strong communication skills and attention to detail. Familiarity with welding will be advantageous.

Qualifications

• 3-5 years’ experience in internal welding sales or customer service.
• Previous welding experience will be an advantage.

Responsibilities

• Handle inbound sales inquiries via phone, email, and other channels.
• Prepare and process quotations, sales orders, and invoices.
• Build and maintain strong relationships with customers.
• Support the external sales team with administrative tasks.
• Monitor stock levels and delivery schedules.
• Upsell and cross-sell products to meet sales targets.
• Collaborate with other departments for seamless order fulfilment.
• Resolve customer issues efficiently.

Skills

Strong communication and interpersonal skills

Detail-oriented with strong organizational skills

Ability to multitask and manage time effectively

Tools

MS Office

Job description

Overview

Job Title: Internal Sales

We are seeking a motivated and customer-focused Internal Sales Representative to join our dynamic sales team.

The ideal candidate will be responsible for supporting sales activities from within the office, managing customer accounts, processing orders and maintaining strong client relationships. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities

• Handle inbound sales inquiries via phone, email, and other communication channels
• Prepare and process quotations, sales orders, and invoices
• Build and maintain strong relationships with new and existing customers
• Support the external sales team with administrative and coordination tasks
• Monitor stock levels and delivery schedules to ensure timely customer service
• Upsell and cross-sell products to meet sales targets
• Collaborate with other departments (e.g., logistics, finance, procurement) to ensure seamless order fulfilment
• Resolve customer issues and complaints efficiently and professionally

Qualifications and Skills

• Between 3- and 5-years’ experience in internal welding sales, customer service, or a similar role
• Strong communication and interpersonal skills
• Previous welding experience will be an advantage
• Ability to multitask and manage time effectively
• Proficient in MS Office (Excel, Word, Outlook)
• Detail-oriented with strong organizational skills