Internal Sales Representative (Jb6242)

Recruitment; South Africa; On-site; ZAR 122,000 - 146,000; Full time

Benefits offered by this job

Commission

Job summary

Recruitment in Ermelo, Mpumalanga is seeking an Internal Sales Representative to drive sales, manage customer relationships, and process orders in a busy branch. The role requires Matric, at least 3 years in internal sales, CRM experience, and strong communication; you will generate quotes, respond to inquiries, and contribute to monthly targets while delivering excellent service.

You will balance admin with frontline sales, maintain CRM data, prepare quotations, and ensure accurate

Qualifications

• Matric (Grade 12) or equivalent required.
• Sales or Marketing qualification advantageous.
• Minimum 3 years in internal sales/telesales.
• Proven track record of meeting sales targets.

Responsibilities

• Generate sales through proactive customer engagement and relationship building.
• Identify opportunities to grow existing accounts and win new business.
• Prepare accurate quotations and process customer orders.
• Maintain CRM records and ensure timely paperwork.

Skills

CRM experience

Customer service

Negotiation

Communication

Target-driven

Education

Matric (Grade 12)

Sales or Marketing qualification advantageous

Tools

CRM software

Microsoft Office

Job description

Internal Sales Representative (JB6242)

Ermelo, Mpumalanga

R12 000 basic per month + Commission

Permanent

Seeking a motivated and customer-focused Internal Sales Representative to drive sales growth, manage customer relationships, and provide exceptional service within a busy branch environment. This role is suited to a sales-driven professional who enjoys engaging with customers, identifying opportunities to grow existing accounts, and generating new business. The successful candidate will be responsible for managing customer enquiries, preparing quotations, processing sales orders, and ensuring excellent customer service from initial enquiry through to delivery. The ideal candidate will be organised, target-driven, and able to balance sales generation with accurate administration and relationship management.

Minimum Requirements:

• Matric (Grade 12)
• Sales or Marketing qualification advantageous
• Minimum 3 years' experience in an internal sales or telesales environment
• Proven track record of achieving sales targets
• Strong customer service and relationship management skills
• Excellent communication and negotiation skills
• Computer literate with experience using CRM systems and Microsoft Office
• Strong administrative and organisational skills
• Ability to work under pressure in a fast-paced sales environment

Duties and Responsibilities:

Internal Sales & Business Development

• Generate sales through proactive customer engagement and relationship building.
• Identify opportunities to grow existing accounts while securing new business.
• Promote products and services to customers within the assigned market sectors.
• Achieve monthly sales and gross profit targets.

Customer Relationship Management

• Build and maintain strong relationships with existing customers.
• Respond to customer enquiries promptly and professionally.
• Provide excellent customer service while identifying opportunities to increase sales.
• Follow up on quotations, orders, deliveries, and customer queries.

Quotations & Sales Administration

• Prepare accurate quotations and process customer orders.
• Generate invoices and ensure all sales documentation is completed accurately.
• Maintain organised customer records and update CRM information.
• Ensure all paperwork and sales administration is completed timeously.

Planning & Reporting

• Plan daily sales activities to maximise customer engagement and productivity.
• Maintain accurate sales records and pipeline information.
• Monitor progress against sales targets and provide regular updates where required.

What’s in it for you?

• Competitive basic salary with an attractive commission structure
• Opportunity to grow within an established business
• Supportive team environment with ongoing development opportunities
• Hands-on role combining customer service, sales, and account management
• Excellent earning potential for a motivated sales professional

All backgrounds are welcomed, with no bias. All are considered based on requirements.