Internal Sales Administrator

CTP Flexibles; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CTP Flexibles in Cape Town is seeking a detail-oriented Customer Service Administrator to manage internal and external client communications, order processing and delivery coordination. You will support the Customer Services Manager and ensure accurate administration throughout the order lifecycle.

Applicants should have strongExcel/Word/MS Outlook skills, excellent written and spoken communication, and a proven ability to work collaboratively with production, accounts and customers to meet

Qualifications

• Matric/Grade 12 or equivalent required.
• Minimum 2 years in a similar role, preferably in the print industry.
• Strong communication skills, both written and spoken, with clients and colleagues.
• Effective team player with good business acumen.
• Proficient in Microsoft Excel, Word and MS Outlook.
• Excellent organisational and administration skills.
• Attention to detail and client servicing experience essential.
• Previous client servicing experience is essential.
• Own transport with a Code B licence is advantageous.

Responsibilities

• Order processing from receipt of customer order to processing sales orders for despatch.
• Customer liaison ensuring relay of information between production and account managers/customers including open order status and stock reports.
• Manage delivery lead-times and align with customer and account manager expectations.

Skills

Communication

Team player

Attention to detail

Organizational skills

Client servicing experience

Excel

Word

Outlook

Education

Matric/Grade 12

Tools

Microsoft Excel

Microsoft Word

MS Outlook

Job description

We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration.

The incumbent, reporting to the Customer Services Manager, will be responsible for all the internal and external client communication and administrative processing for receipt of order, job tracking and job delivery.

Key responsibilities:

• Order processing from receipt of customer order to processing sales orders for despatch
• Customer liaison ensuring effective relay of essential information between production and account managers/customers including maintaining customer open order status & stock reports
• Actively managing customer & account manager expectations for delivery lead-times

To be considered for this position, you will need to meet the following minimum requirements:

• Matric/Grade 12
• A minimum of 2 years, within a similar role, preferably within the print industry
• Professional level of communication, both written and spoken, with clients and colleagues
• Effective team player with a high level of business acumen
• Computer literate with proficiency in Microsoft Excel, Word and MS outlook
• Excellent organizational and administration skills
• Attention to detail
• Previous client servicing experience is essential
• Own, reliable transport & Code B driver's license is advantageous