Claims Administrator

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work

Health benefits

Training opportunities

Collaborative team environment

Job summary

Placements24 in Richards Bay is seeking a meticulous Claims Administrator to join the team. You will handle intake, verification, and allocation of insurance claims, ensuring documentation is complete and filed. The role blends in-office collaboration with remote work to support efficient claims processing.

You will work with adjusters and departments to uphold client satisfaction and operational efficiency in KwaZulu-Natal.

Qualifications

• Previous administrative experience in insurance or claims.
• Strong organizational skills and attention to detail.
• Proficiency in Word, Excel, Outlook.
• Excellent data entry accuracy.
• Good communication and stakeholder interaction.
• Ability to manage multiple tasks in a fast-paced setting.

Responsibilities

• Receive, log, and verify incoming insurance claims, ensuring all required documentation is submitted.
• Enter claim data into the claims management system accurately.
• Assess claims for completeness and eligibility based on policy terms.
• Communicate with policyholders and parties to gather information.
• Route claims to adjusters or departments for processing.
• Maintain organized claim files, both physical and digital.

Skills

Organization

Attention to detail

Data entry

Communication

Multitasking

Tools

Microsoft Office

Job description

About the Role

Our client is seeking a meticulous and organized Claims Administrator to join their growing team in Richards Bay . This role is crucial for the efficient processing and management of incoming insurance claims. You will be responsible for the initial intake, verification, and allocation of claims, ensuring all necessary documentation is collected and correctly filed. This hybrid position allows for a blend of in-office collaboration and remote work, providing flexibility while maintaining vital team connections. You will work closely with adjusters and other departments to ensure a seamless claims handling process, contributing to client satisfaction and operational efficiency in the KwaZulu-Natal region.

Key Responsibilities

• Receive, log, and verify incoming insurance claims, ensuring all required documentation is submitted.
• Accurately enter claim data into the company's claims management system.
• Perform initial assessment of claims for completeness and eligibility based on policy terms.
• Communicate with policyholders and relevant parties to gather necessary information or clarify details.
• Route claims to the appropriate adjusters or departments for further processing.
• Maintain organized and up-to-date claim files, both physical and digital.

Requirements

• Previous administrative experience, preferably within the insurance industry or a claims environment.
• Strong organizational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent data entry skills and accuracy.
• Good communication and interpersonal skills for effective interaction with internal and external stakeholders.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced setting.

Benefits

• Competitive annual salary.
• Hybrid work model offering flexibility.
• Health and wellness benefits.
• Opportunities for training and skill development in claims processing.
• A supportive and collaborative team environment in Richards Bay .