Insurance Administration & Data Entry Specialist

Momentum; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Restaurant perks not specified

Job summary

Momentum Corporate invites applications for a Data Administrator role based in Centurion, South Africa. You will accurately analyse and review incoming correspondence, perform data capturing, and allocate workflow tasks within service level agreements.

You will respond to basic enquiries, redirect emails to the correct teams, and support front-line staff with calls, emails and walk‑in clients, while upholding Treating Customers Fairly (TCF) principles.

Qualifications

• Matric qualification or equivalent.
• At least 1 year administration and data capturing experience in an insurance environment.
• Intermediate Microsoft Excel skills.
• Employee benefits experience will be an advantage.

Responsibilities

• Data capturing in respect of documents and correspondence.
• Respond to and resolve basic enquiries within agreed service level agreement.
• Redirect emails meant for other areas to the appropriate individual/mailbox.
• Familiarise self with the various areas within Momentum Corporate in order to gain knowledge of where enquiries should be directed to, if required.
• Ensuring a high level of customer service when liaising with stakeholders.
• Provide support to the front-line team with inbound calls, answer emails, and attend to the walk-in clients when required.
• Ensuring that the principles and outcomes of TCF (Treating Customers Fairly) are practiced and achieved in all duties performed and services provided to all stakeholders.

Skills

Data input / data capturing

Microsoft Excel

Education

Matric qualification or equivalent

Tools

Microsoft Excel

Job description

Momentum Corporate invites applications for a Data Administrator role based in Centurion, South Africa. You will accurately analyse and review incoming correspondence, perform data capturing, and allocate workflow tasks within service level agreements.

You will respond to basic enquiries, redirect emails to the correct teams, and support front-line staff with calls, emails and walk‑in clients, while upholding Treating Customers Fairly (TCF) principles.