Installation and Maintenance Specialist

Placements24; Gauteng; On-site; ZAR 420,000 - 720,000; Full time

Benefits offered by this job

Fully remote work

Training and certification allowances

Access to advanced diagnostic tools

Job summary

Placements24 is seeking a highly motivated Installation and Maintenance Specialist to join our remote operations team, supporting clients in and around Tembisa. You will guide customers through installation, configuration, and ongoing maintenance of complex systems from a remote position.

You will troubleshoot, train on system operation, and create documentation while coordinating with internal engineering teams to ensure optimal performance and reliability.

Qualifications

• Experience in technical installation, configuration, or maintenance roles.
• Strong knowledge of electro-mechanical systems and networks.
• Excellent remote communication and problem-solving abilities.
• Familiarity with remote support software and diagnostic tools.
• Ability to read schematics and manuals effectively.
• Engineering or technical discipline is preferred.

Responsibilities

• Provide remote guidance for installation and commissioning of new systems.
• Troubleshoot issues reported remotely by clients or on-site staff.
• Deliver remote training on system operation and basic maintenance.
• Create and update technical documentation and troubleshooting guides.
• Monitor system performance remotely and suggest preventive maintenance.
• Liaise between client and internal engineering teams.

Skills

Remote support

Troubleshooting

Electro-mechanical systems

Network infrastructure

Technical documentation

Diagnostic tools

Communication skills

Education

Engineering/Tech degree

Tools

Remote support software

Diagnostics tools

Job description

About the Role

Our client is seeking a highly motivated Installation and Maintenance Specialist to join their remote operations team, serving clients in and around Tembisa . This role involves providing remote assistance for the setup, configuration, and ongoing maintenance of sophisticated systems. You will be the primary point of contact for technical challenges, guiding customers and local support staff through complex procedures to ensure optimal system performance. This is an excellent opportunity for a detail-oriented individual who excels in a virtual environment and enjoys solving intricate technical puzzles, contributing directly to the operational success of our valued clients.

Key Responsibilities

• Provide remote guidance and support for the installation and commissioning of new systems.
• Troubleshoot and diagnose technical issues reported by clients or on-site personnel remotely.
• Develop and deliver remote training sessions on system operation and basic maintenance.
• Create and update technical documentation, including user manuals and troubleshooting guides.
• Monitor system performance remotely and recommend preventative maintenance actions.
• Act as a technical liaison between the client and internal engineering teams.

Requirements

• Demonstrable experience in technical installation, configuration, or maintenance roles.
• Solid grasp of electro-mechanical systems and network infrastructure.
• Exceptional remote communication and problem-solving capabilities.
• Proficiency with remote support software and diagnostic tools.
• Ability to interpret technical schematics and manuals effectively.
• A background in a relevant technical discipline or engineering field is preferred.

Benefits

• Attractive annual salary commensurate with experience.
• Completely remote working position, offering significant work-life balance.
• Generous allowance for professional training and certifications.
• Access to advanced remote diagnostic and support technologies.
• A culture that promotes innovation and continuous improvement.