Information Technology Business Relationship Manager

Samaha Consulting; Wes-Kaap; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

A consulting firm in South Africa is seeking a Client Partner/Business Relationship Manager to engage with senior leadership in the insurance sector. The ideal candidate will have over 8 years of technology experience, including a proven track record in solution-based sales and managing significant P&L responsibilities. This role requires strong negotiation and problem-solving skills, as well as the ability to deliver large IT transformation programs and build executive relationships in the BFSI domain.

Qualifications

• 8+ years of technology experience involving entire SDLC lifecycle.
• Experience in solution-based sales and managing account P&L of > $5 Mn.
• Experience operating at CXO level and delivering value-based sales pitches.
• 8+ years of technology experience covering the SDLC lifecycle.
• 8+ years in solution-based sales with P&L responsibilities of large accounts.

Responsibilities

• Engage with senior leadership in the insurance sector.
• Deliver large IT transformation programs to customers.
• Build relationships with executives in the BFSI and insurance domains.

Skills

Client relationship management

Value-based sales

Negotiation skills

Problem-solving

Conflict management

DevOps/Automation

SDLC lifecycle

Negotiation

Stakeholder management

Strategic account mgmt

Job description

Client Partner/ Business Relationship Manager : Key Skills / Experience Required:

The candidate needs relevant experience in engaging with senior leadership or decision-makers within the insurance sector, which is a critical requirement for this position. The presence of exposure to key technology domains such as software development, ERP, cloud migration, cyber security, digital transformation, and consulting is required for roles demanding a broader IT services perspective. Needs to demonstrate the ability to deliver value-based sales pitches and build relationships with executives in the BFSI and insurance domains.

• Experience in Banking, Financial Services, and Insurance domain customers
• Experience in directly delivering large IT transformation programs to customers
• Involvement in co-creating technical solutions, project implementation plan, steering committees and Change management.
• Good understanding about engineering principles such as automation, DevOps, Quality engineering, software development.
• Very good understanding of software lifecycle and different delivery methodologies
• Advanced project delivery including all aspects of program/project management
• Experience working as a senior client/account management in a professional IT services/consulting organization to include managing an account P&L of > $5 Mn.
• Demonstrated experience driving accelerated growth of 20% Y-o-Y or greater
• Proven track record of delivering business solutions and outcomes leveraging technology
• Experience operating at CXO level, and ability to demonstrate excellent client relationships
• With an empathetic approach, ability to respond to the needs of stakeholders
• 8+ years technology experience involving entire SDLC lifecycle
• 8+ years in solution-based sales – helping identify and drive solutions for clients
• Advanced project delivery including all aspects of program/project management
• Previous P&L responsibilities
• Ability to communicate effectively and tactfully across all levels of the organization
• Excellent negotiation, conflict management, problem solving, and decision-making skills
• Proven track record of client/employee satisfaction