Information Systems Support Manager (Condition Monitoring)

Eskom Holdings SOC Ltd; Sandton; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Eskom Holdings SOC Ltd is seeking an experienced IT professional to manage application operations, providing high-level consultancy, coordinating professional resources, and ensuring robust system support for new and existing functionality at Megawatt Park, Gauteng.

The role requires extensive knowledge of IT contracts, budgeting, and ICT environments, with leadership in delivering reliable services and meeting SLA expectations.

Qualifications

• B Degree / B Comm in Information Systems or Technology at NQF 7 (360 credits).
• 5 years of related IT industry experience with management exposure.

Responsibilities

• Provides high-level consultancy and solution management in area of expertise.
• Manages and coordinates activities of professional resources.
• Ensures efficient system application support for current and new functionality.
• Oversees SLA adherence and manages business expectations.
• Monitors system testing prior to implementation and ensures effective customer solutions.
• Ensures user training on system usage.

Skills

Interpersonal skills

Verbal and written communication

General management

Risk assessment

Education

B Degree / B Comm in Information Systems / Technology, NQF 7

Tools

Contracts management

Financial management

Job description

Listing status: Online

Apply by: 25 September 2026

Position summary

Industry: Electricity, Energy & Water Supply

Job category: IT and Telecommunications

Location: Sunninghill

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

Position/Task Grade: M16Area of specialization: Provide cost effective management of the resources and provide specialist skills for the development, implementation and support of new and existing Information Systems developed for Eskom line of business andin support of the Operating Model.Department: Application OperationsBusiness Unit: Engineering clusterLocation: Megawatt Park, GautengReference Number: 50087520GSClosing Date: 25 September 2026

Behavioural

• Flexible and able to work within an undefined and continuously changing environment
• Intellectual and ethical integrity
• Sound interpersonal relations
• Business acumen
• Emotional maturity

Leadership

• Ability to act as coach and mentor
• Ability to lead and manage multiple tasks simultaneously
• Negotiation and conflict resolution
• Motivating teams
• Effective at driving short-term actions that are consistent with long term goals
• Teamwork - working in a team towards a common goal as well as the ability to lead and empower a team
• Tactical thinking
• Decision making
• Ability to work and interact with people at senior levels

Knowledge

• Computer technology and applications
• Contracts management and Procurement Knowledge
• Expert Planning and budgeting knowledge
• Financial management knowledge
• Human Resources and Industrial Relations knowledge
• Understanding of Eskom Business and value chains
• Understanding of ICT environment
• Extensive and solid electricity utility
• Apply solutions to business problems
• Applications and infrastructure
• Condition Monitoring Applications and Systems
• Integration of Information Technology and Operational Technology systems

Skill

• Ability to interact professionally at all levels
• Ability to assess business risk
• Excellent verbal and written communication skills
• General management skills (planning, organising, directing, controlling, co-ordination, staffing and motivating)
• Good understanding of Eskom and Group IT strategic goals and priorities

Key Responsibilities

• Provides a high-level consultancy and solution management service for area of expertise.
• Manages, controls and co-ordinates the activities of professional resources.
• Manages the provision of an efficient system application support for current and newsystem functionality.
• Manages the Service Level Agreements (SLA`s) and business expectations.
• Monitor that system testing of applications are performed prior to implementation in order to provide effective and customer-based solutions.
• Ensure that training of users on the use of systems are performed.

"If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful."

"Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.Eskom reserves the right not to make an appointment to the posts as advertised.Candidates with disabilities are encouraged to apply for positions."

Qualification(s)

• B Degree / B Comm (preferable in Information Systems / Technology) at NQF 7 with Credits 360

Related Experience

• 5 years' related experience in the IT Industry / functional specific support area. Management related experience.