Senior Advisor Information System Support

Eskom Holdings SOC Ltd; Sandton; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Eskom Holdings SOC Ltd invites applications for a permanent IT role based in Gauteng. The position focuses on specialist application and end-user support within the Engineering Convergence/Applications Operations area, offering a pathway to leadership and value-driven delivery.

Location is in Gauteng, with a focus on delivering quality IT services, change control, and continuous improvement across Eskom's technology environment.

Qualifications

• Bachelor-level information systems/engineering qualification is required.
• 360 credits on NQF7 in Information Management or related field.

Responsibilities

• Provide consultative service to customers.
• Provide system solution training.
• Test solutions.
• Provide specialist system and user support for logged problems and information requests.
• Assist in document processes and reviews.

Skills

Verbal communication

Written communication

Problem solving

Analytical thinking

Business acumen

Application configuration

Interpersonal relations

Education

B Degree / BTech in Information Systems or Engineering

NQF7 with 360 credits in Technology/Information Management

Tools

NA

Job description

Listing status: Online

Apply by: 25 September 2026

Position summary

Industry: Electricity, Energy & Water Supply

Job category: IT and Telecommunications

Location: Sunninghill

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

Position/Task Grade: G14Area of specialization: Provide specialist application and end user support in line with service offerings and Group Information Technology (GIT) operating model.Department: Applications OperationsBusiness Unit: Engineering ConvergenceLocation: GAUTENG - MWPReference Number: 50943259GNClosing Date: 24 September 2026

Leadership

• Teamwork – working in a team towards a common goal
• Lead and empower a team
• Work and interact effectively with people at senior levels
• Results orientated

Behavioral

• Honesty
• Trustworthiness

Knowledge

• International organization for standardization (ISO) 9001
• Relevant system function
• Escalation and change control process
• Eskom business process
• Understanding an IT environment

Skill

• Strong communication verbal and written
• Good problem solving and analytical
• Business acumen
• Application and system configuration
• Interpersonal relations

Key Responsibilities

• Provide consultative service to customers.
• Provide system solution training.
• Test solutions.
• Provide specialist system and user support for logged problems and information requests.
• Assist in document processes and reviews

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.Eskom reserves the right not to make an appointment to the posts as advertised.Candidates with disabilities are encouraged to apply for positions.”

Eskom is committed to providing a smoke-free environment for its employees and visitors at the workplace.

Qualification(s)

• B Degree/B Tech in Information Systems/Engineering/Information
• Technology/Information Management at NQF7 with 360 credits

Related Minimum Experience

• 4 Years of Eskom business and relevant IT experience