Senior Advisor Applications Support

Eskom Holdings SOC Ltd; Sandton; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Eskom Holdings SOC Ltd seeks a specialist to provide expert application support and consulting within the Group IT operating model, based at Megawatt Park, Gauteng. You will advise on business process improvements, test solutions, and support production interface jobs on a daily basis, engaging with senior stakeholders and aligning with Eskom's standards.

The ideal candidate has a strong IT background, SDLC expertise and ISO 9001 familiarity, and demonstrates honesty, trustworthiness, and

Qualifications

• Understanding an Information Technology (IT) environment.
• Expert knowledge of systems development life cycle (SDLC).
• ISO 9001 awareness.
• Applications and infrastructure knowledge.
• Business experience.

Responsibilities

• Provide a consultative service to customers.
• Perform business process re-engineering.
• Test solutions.
• Provide user support for logged problems and information requests.
• Provide system solution training.
• Monitor the status of the production interface jobs daily.

Skills

Strong written and verbalcommunication

Problem solving

Business acumen

Business process re-engineering

Interpersonal relations

Education

B Degree/B Tech in IT/Information Management/CS/IS/Engineering

Job description

Industry: Electricity, Energy & Water Supply

Job category: IT and Telecommunications

Location: Sunninghill

Contract: Permanent

Remuneration: Market Related

EE position: No

Introduction

Position/Task Grade: G16Area of specialization: Provide specialist application support and consulting services in line with the Group IT operating model.Business Unit: Enterprise SystemsLocation: Megawatt Park, GautengReference Number: 50969749GSClosing Date: 25 September 2026

Behavioural

• Honesty
• Trustworthiness

Leadership

• Live the Eskom vision and values
• Promote teamwork
• Tactical thinking and decision making
• Results oriented
• Ability to work and interact effectively with people at senior level.
• Mentoring and developing resources

Knowledge

• Understanding an Information Technology (IT) environment
• Expert knowledge of systems development life cycle (SDLC)
• International Organisation for Standardisation (ISO) 9001
• Applications and infrastructure
• Business experience

Skill

• Strong written and verbal communication
• Good problem solving
• Business acumen
• Business process re-engineering
• Interpersonal relations

Key Responsibilities

• Provide a consultative service to customers.
• Perform business process re-engineering.
• Test solutions.
• Provide user support for logged problems and information requests.
• Provide system solution training.
• Monitor the status of the production interface jobs daily.

“If you have not been contacted within 28 days after the closing date of this advertisement, please accept that your application was unsuccessful.”

“Eskom is committed to equality, employment equity, and diversity. In accordance with the employment equity plan of Eskom and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.Eskom reserves the right not to make an appointment to the posts as advertised.Candidates with disabilities are encouraged to apply for positions.”

Qualification(s)

• B Degree/B Tech in Information Technology/Information Management/
• Computer Science/Information Systems/Engineering at NQF7 with
• 360 credits

Related Experience

• 5 Years’ Eskom business and relevant system experience