Industrial Sales Specialist - Customer Solutions & Service

Brights; Wes-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Brights in the Western Cape is seeking a motivated Sales Assistant to help customers choose products that fit their needs and to ensure a positive shopping experience.

You will assist with stock control, pricing, merchandising and regular stock counts, while advising customers and processing relevant admin tasks.

The role requires Matric, 3 years sales experience in hardware, and strong communication; a friendly, customer-focused approach is essential.

Qualifications

• Matric or equivalent required.
• 3 years sales experience in a hardware environment.
• 5 basic technical supplier competency certificates.
• Customer Service Training.
• Demonstrate acceptable sales technique.
• Intermediate product knowledge.
• Ability to communicate effectively (verbal & written).

Responsibilities

• Attend to customers in a professional and helpful manner.
• Generate more sales, ensure customer satisfaction by providing excellent customer service.
• Control stock levels and doing regular stock counts.
• Advise customers with regards to products, which product would be best to solve the customers’ problem.
• Place stock orders with buyers if necessary.
• Attend to relevant admin tasks including upkeep of customer book, special orders file and forwarding of invoices.
• Ensure merchandising is done properly and products are priced correctly.
• Participate in perpetual stock takes.
• Ensure good housekeeping of work area.
• Perform any work-related tasks as delegated by superior.

Skills

Sales experience

Customer service

Product knowledge

Communication skills

Education

Matric or equivalent

Tools

Hardware environment

Job description

Brights in the Western Cape is seeking a motivated Sales Assistant to help customers choose products that fit their needs and to ensure a positive shopping experience.

You will assist with stock control, pricing, merchandising and regular stock counts, while advising customers and processing relevant admin tasks.

The role requires Matric, 3 years sales experience in hardware, and strong communication; a friendly, customer-focused approach is essential.