Tools & Hardware Sales Specialist

Brights; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Brights in the Western Cape invites applications for a Sales Assistant who helps customers choose products that meet their needs and fosters a positive buying experience.

You will manage stock, advise on tools, place orders, and ensure correct pricing and merchandising while keeping the shop floor tidy.

The role requires Matric and hardware product knowledge, good communication, and a natural sales flair to support growth in margins and contribute to team targets.

Qualifications

• Matric or 120 credits Intercept courses completed.
• 2 years in a hardware environment.
• Basic product exposure with tools products (2 years).
• Brights induction (Service excellence).
• In-house merchandising standards.
• In-house sales technique.
• Two Department Product Knowledge Certificates.
• Natural sales flair.
• Effective verbal and written communication.

Responsibilities

• Attend to customers in a professional and helpful manner.
• Generate more sales, ensure customer satisfaction by providing excellent customer service.
• Control stock levels and doing regular stock counts.
• Advise customers with regards to products, which product would be best to solve the customers’ problem.
• Place stock orders with buyers if necessary.
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks.
• Ensure merchandising is done properly and that the products are priced correctly.
• Participate in perpetual stock takes.
• Ensure good housekeeping of work area.
• Perform any work related tasks as delegated by superior.

Skills

Sales flair

Effective communication

Stock control

Customer service

Education

Matric

Intercept courses (120 credits)

Department Product Knowledge Certificates

Job description

Brights in the Western Cape invites applications for a Sales Assistant who helps customers choose products that meet their needs and fosters a positive buying experience.

You will manage stock, advise on tools, place orders, and ensure correct pricing and merchandising while keeping the shop floor tidy.

The role requires Matric and hardware product knowledge, good communication, and a natural sales flair to support growth in margins and contribute to team targets.