Sales Assistant - Tools Department

Brights; Wes-Kaap; On-site; ZAR 100,000 - 167,000; Full time

Job summary

Brights in the Western Cape invites applications for a Sales Assistant who helps customers choose products that meet their needs and fosters a positive buying experience.

You will manage stock, advise on tools, place orders, and ensure correct pricing and merchandising while keeping the shop floor tidy.

The role requires Matric and hardware product knowledge, good communication, and a natural sales flair to support growth in margins and contribute to team targets.

Qualifications

• Matric or 120 credits Intercept courses completed.
• 2 years in a hardware environment.
• Basic product exposure with tools products (2 years).
• Brights induction (Service excellence).
• In-house merchandising standards.
• In-house sales technique.
• Two Department Product Knowledge Certificates.
• Natural sales flair.
• Effective verbal and written communication.

Responsibilities

• Attend to customers in a professional and helpful manner.
• Generate more sales, ensure customer satisfaction by providing excellent customer service.
• Control stock levels and doing regular stock counts.
• Advise customers with regards to products, which product would be best to solve the customers’ problem.
• Place stock orders with buyers if necessary.
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks.
• Ensure merchandising is done properly and that the products are priced correctly.
• Participate in perpetual stock takes.
• Ensure good housekeeping of work area.
• Perform any work related tasks as delegated by superior.

Skills

Sales flair

Effective communication

Stock control

Customer service

Education

Matric

Intercept courses (120 credits)

Department Product Knowledge Certificates

Job description

Purpose: To assist customers by helping them choose a product that is best suitable for whatever need the customer has, in such a manner that the assistance of the Sales Assistant is appreciated by the customer when he/she purchases any product. This will include the ability to provide good customer service in such a manner that customer satisfaction is achieved, resulting in generating sales and promoting the business therefore creating sustainable growth in margins and profits.

KEY RESPONSIBILITIES:

• Attend to customers in a professional and helpful manner
• Generate more sales, ensure customer satisfaction by providing excellent customer service
• Control stock levels and doing regular stock counts
• Advise customers with regards to products, which product would be best in order to solve the customers’ problem
• Place stock orders with buyers if necessary
• Attend to relevant admin tasks including up keep of customer book, special orders file and forwarding of invoices as well as other relevant tasks
• Ensure merchandising is done properly and that the products are priced correctly
• Participate in perpetual stock takes
• Ensure good housekeeping of work area
• Perform any work related tasks as delegated by superior

REQUIREMENTS:

• Matric or x3 Completed Intercept courses equating to total of 120 credits
• 2 Years minimum experience in a Hardware environment
• Basic product exposure (must have spent at least 2 years with Tools products)
• Brights Induction (Service excellence)
• In-house entry level merchandising standards
• In house basic sales technique
• 2 x Department Product Knowledge Certificate
• Natural Sales flair
• Ability to communicate effectively (verbal & written)

Kindly note that if you are not contacted within 2 weeks after the closing date, please consider your application unsuccessful.

We are committed to having staff that reflect the diversity of our nation we will conduct our recruitment and appointments in line with the Company’s equity targets and we are committed to improving our positions. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.