Industrial Relations (IR) Specialist

Cash Crusaders; Gauteng; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Cash Crusaders seeks an experienced Industrial Relations (IR) Specialist to manage employee relations, disciplinary processes, and CCMA engagements within our South African retail chain.

You will provide expert guidance to management, ensure compliance with Labour Relations Act, draft policies, and train managers on IR best practices.

The role requires a degree in HR/IR/Law, 3-5 years in IR, and the ability to handle sensitive matters with discretion.

Qualifications

• Bachelor’s degree in Human Resources, Industrial Relations, Law or related field.
• 3-5 years of IR experience, preferably in retail.
• Strong knowledge of SA labour laws incl. Labour Relations Act.
• Proven CCMA representation experience.
• Excellent communication, negotiation and conflict-resolution skills.

Responsibilities

• Manage disciplinary hearings, grievances and disputes within the company.
• Represent the company at CCMA during conciliation and arbitration.
• Provide expert IR advice to management on policies and procedures.
• Ensure compliance with labour laws and company policies in discipline and union negotiations.
• Conduct investigations and facilitate conflict resolution.

Skills

Communication

Negotiation

Conflict resolution

Education

Bachelor's degree in HR/IR/Law

Job description

Job Description

We are seeking an experienced Industrial Relations (IR) Specialist to join our dynamic retail chain. As an IR Specialist, you will play a key role in managing employee relations and ensuring compliance with South African labor laws. You will oversee disciplinary processes, handle disputes, and represent the company at the Commission for Conciliation, Mediation, and Arbitration (CCMA) when necessary.

Key Responsibilities

• Manage and oversee disciplinary hearings, grievances, and disputes within the company.
• Represent the company at the CCMA during conciliation and arbitration processes.
• Provide expert advice and support to management on IR matters.
• Ensure adherence to labor laws and company policies, particularly in the areas of employee discipline, dismissals, and union negotiations.
• Conduct investigations and facilitate conflict resolution.
• Draft and review employment contracts, policies, and procedures.
• Liaise with external legal counsel as needed to manage complex IR issues.
• Train managers and staff on IR best practices, policies, and labor law compliance.
• Keep up-to-date with changes in employment legislation and ensure company policies reflect legal requirements.

Requirements

• Bachelor's degree in Human Resources, Industrial Relations, Law, or a related field.
• 3-5 years of experience as an IR Specialist, ideally within the retail sector.
• Strong knowledge of South African labor laws and regulations, including the Labour Relations Act.
• Proven experience representing employers at the CCMA.
• Excellent communication, negotiation, and conflict-resolution skills.
• Ability to work independently and handle sensitive matters with discretion.
• Strong organizational and administrative skills.

Preferred

• Experience in a retail environment.
• Proven track record of successfully managing disputes and disciplinary processes.

Why Join Us?

• Be part of a dynamic team in a leading retail chain operating across South Africa.
• Opportunities for professional growth and development.
• Competitive salary and benefits.