in-store customer care

Uniting Holding; Cape Town; On-site; ZAR 60,000 - 120,000; Full time

Job summary

Uniting Holding in Cape Town is seeking an in-store customer care representative to create a welcoming shopping experience and assist customers in making confident product choices. This role suits someone who enjoys interacting with people, is eager to learn, and can work flexible hours.

No prior experience is required; matric or NQF level 4 and a valid SA ID are preferred, along with strong communication and reliability.

Qualifications

• Matric certificate or NQF level 4 is required.
• South Africa ID is required.
• No prior experience needed.
• Willingness to learn and adapt to flexible hours.
• Excellent communication and people skills are essential.
• Reliable, punctual and enthusiastic.

Responsibilities

• Greet customers when they enter the store.
• Build positive customer connections.
• Pitch products clearly to customers.
• Learn and adapt quickly to new products.
• Achieve daily/weekly sales targets.
• Always on time.

Skills

Strong communication

People skills

Reliable and punctual

Flexible hours

Education

Matric/NQF 4

Job description

Join the team as a in-store customer care,where you will create welcoming in-store experience and engage with many customers .This role is suitable for someone who enjoys interacting with people, learning about products, and helping customers make confident choices.

Key Responsibilities

• Greet and help customers when they enter the store
• Build positive customer connections
• pitch products clearly
• learn and adapt quickly
• Achieve daily/weekly targets
• Always on Time

Required Qualifications

• Passed matric certificate or NQF level 4
• SA ID
• NO Experience needed
• willingness to learn and work flexible hours
• Strong communication and people skills
• Reliable, punctual, and enthusiastic

Nice to have

• Familiarity with interacting customers
• interest in sales or customer service

What we offer

• Opportunities to develop into management /leadership roles
• Business trips
• Bonuses and rewards for Top sales
• Ongoing training and support to help you succeed in the role