Impactful Community Social Support Advisor

Placements24; Siyancuma Local Municipality; On-site; ZAR 240,000 - 420,000; Full time

Benefits offered by this job

Salary package

Professional development

Supportive team

Community impact

Diversity exposure

Job summary

Placements24 in Upington, Northern Cape seeks a compassionate Social Support Advisor to assess client needs, provide counseling, and connect individuals and families with social services, benefits, and community programs.

You will maintain confidential records, develop tailored support plans, and liaise with health professionals and service providers to improve clients' well-being in a busy, client-facing environment.

Qualifications

• Degree in Social Work, Psychology or related field required.
• Experience in social support, counseling or case management.
• Strong knowledge of welfare systems and resources in the Northern Cape.
• Excellent communication and empathetic engagement skills.
• Ability to work independently and manage a caseload.
• Commitment to ethics and client confidentiality.

Responsibilities

• Conduct comprehensive assessments of clients' social, emotional, and economic circumstances.
• Provide counseling and emotional support to individuals and families.
• Assist clients in accessing welfare benefits and community programs.
• Develop and implement individualized support plans.
• Coordinate with service providers, healthcare professionals, and community organizations.
• Maintain confidential client records and progress reports.

Skills

Excellent communication

Empathetic engagement

Active listening

Counseling experience

Independent work

Education

Bachelor's degree in Social Work, Psychology, or related social science

Job description

Placements24 in Upington, Northern Cape seeks a compassionate Social Support Advisor to assess client needs, provide counseling, and connect individuals and families with social services, benefits, and community programs.

You will maintain confidential records, develop tailored support plans, and liaise with health professionals and service providers to improve clients' well-being in a busy, client-facing environment.