ICT Internship: Systems Support & Troubleshooting (1-2 yr)

Company : Office of the Pension Funds Adjudicator (OPFA); Pretoria; On-site; ZAR 89,000 - 112,000; Full time

Job summary

The Office of the Pension Funds Adjudicator (OPFA) is offering an ICT Internship for graduates in Pretoria. Candidates must possess tertiary qualifications (NQF7) in Computer Science, Information Technology, or Information Systems, along with proficiency in MS Office and strong communication skills.

The internship spans 1-2 years as a contract position with a market-related salary. Responsibilities include troubleshooting, logging ICT incidents, supporting system operations, maintaining

Qualifications

• NQF7 Qualifications in Computer Science, Information Technology, or Information Systems.

Responsibilities

• Assist with troubleshooting of computer hardware and applications.
• Log and classify ICT incidents and service requests and ensure that they are resolved in a timely manner.
• Provide support for ICT systems and elevate complex issues to senior personnel.
• Assist in documenting ICT change requests and releases in line with processes.
• Keeping the ICT documentation in order (electronic and paper).
• Support ICT team members in coordinating tasks or activities within ICT projects.

Skills

Strong communication

Education

NQF7 Qualifications in Computer Science, Information Technology, or Information Systems

Tools

MS Office

Job description

The Office of the Pension Funds Adjudicator (OPFA) is offering an ICT Internship for graduates in Pretoria. Candidates must possess tertiary qualifications (NQF7) in Computer Science, Information Technology, or Information Systems, along with proficiency in MS Office and strong communication skills.

The internship spans 1-2 years as a contract position with a market-related salary. Responsibilities include troubleshooting, logging ICT incidents, supporting system operations, maintaining