About the Role
Our client, a prominent property management group, is looking for a proactive and organized Hygiene & Cleaning Services Coordinator to manage and enhance the cleaning operations across their commercial properties in Nelspruit, Mpumalanga . This role is fundamental to ensuring that all managed properties maintain impeccable standards of cleanliness, hygiene, and presentation, contributing to tenant satisfaction and property value. The Coordinator will work closely with external cleaning contractors, conduct regular site assessments, manage budgets, and ensure compliance with health and safety regulations. This position requires a detail-oriented individual with strong vendor management skills and a commitment to delivering exceptional service in a hybrid work setting, balancing on-site evaluations with administrative duties related to the Nelspruit properties.
Key Responsibilities
- Oversee and coordinate the daily cleaning and hygiene services provided by third-party contractors across multiple sites.
- Conduct regular site inspections and quality checks to ensure services meet agreed-upon standards and client expectations.
- Manage relationships with cleaning service providers, ensuring adherence to contracts and performance metrics.
- Assist in the development and management of cleaning budgets for assigned properties.
- Ensure compliance with all relevant health, safety, and environmental regulations for commercial properties in Nelspruit .
- Respond to and resolve any issues or complaints related to cleaning services in a timely and effective manner.
- Maintain accurate records of inspections, contractor performance, and service reports.
- Identify opportunities for service improvement and cost optimization in cleaning operations.
- Liaise with property managers, tenants, and other stakeholders on matters related to hygiene and cleanliness.
- Stay informed about industry best practices and emerging trends in cleaning and hygiene services.
Requirements
- Minimum of 3 years of experience in facilities management, property management, or contract management, with a focus on cleaning services.
- Proven ability to manage third-party service providers and ensure service delivery excellence.
- Strong understanding of cleaning standards, techniques, and relevant chemicals/equipment.
- Knowledge of health and safety regulations applicable to commercial properties in Mpumalanga .
- Excellent organizational, time management, and problem-solving skills.
- Good communication and interpersonal skills, with the ability to interact professionally with contractors and tenants.
- Proficiency in budget management and vendor negotiation.
- Ability to work effectively in a hybrid model, conducting on-site visits as required.
- Detail-oriented with a strong commitment to quality.
- Proficiency in MS Office Suite.
Benefits
- Competitive salary.
- Performance incentives.
- Travel allowance for site visits.
- Comprehensive health insurance.
- Retirement fund contribution.
- Professional development opportunities.
- A dynamic and collaborative work environment.