Cleaning Services Coordinator

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

Professional growth opportunities

Job summary

Placements24 is seeking a detail-oriented Cleaning Services Coordinator to oversee cleaning operations for its client base in Nelspruit. The role focuses on scheduling, staff supervision, inventory control, and ensuring client satisfaction.

The ideal candidate will have 3+ years in cleaning or facilities management, with supervisory experience, strong organizational and communication skills, and a valid driver's license for site visits within Nelspruit and surrounding areas.

Qualifications

• Minimum of 3 years in a cleaning or facilities management role, with at least 1 year in coordinating or supervisory capacity.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Proficiency in basic computer applications (MS Office) and scheduling software.
• Valid driver's license and access to reliable transportation for site visits.

Responsibilities

• Coordinate and schedule cleaning staff for various client sites in Nelspruit.
• Supervise cleaning teams, ensuring adherence to procedures and quality standards.
• Conduct regular site inspections to monitor quality of work.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock and timely reordering.
• Maintain records of cleaning activities, staff performance, and supply usage.
• Address client inquiries promptly and professionally to ensure satisfaction.
• Ensure compliance with health, safety, and environmental regulations.
• Train and onboard new cleaning staff on best practices and safety protocols.
• Assist in developing and implementing cleaning plans and strategies.
• Communicate effectively with clients, staff, and management on operational matters.

Skills

Organizational skills

Time management

Communication

Interpersonal skills

Attention to detail

Teamwork

MS Office

Scheduling software

Driver's license

Tools

MS Office

Scheduling software

Job description

About the Role

Our client, a dynamic facilities management company, is seeking a detail-oriented and proactive Cleaning Services Coordinator to manage and oversee cleaning operations for their diverse client base in Nelspruit . This role is pivotal in ensuring the seamless execution of cleaning schedules, managing cleaning staff, maintaining inventory of supplies, and ensuring client satisfaction. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a thorough understanding of cleaning protocols and safety standards. You will be instrumental in maintaining the high standards of cleanliness and presentation expected by clients in the Nelspruit business community.

Key Responsibilities

• Coordinate and schedule cleaning staff for various client sites in Nelspruit .
• Supervise cleaning teams, ensuring adherence to established cleaning procedures and quality standards.
• Conduct regular site inspections to monitor the quality of work and identify areas for improvement.
• Manage the inventory of cleaning supplies and equipment, ensuring adequate stock levels and timely reordering.
• Maintain records of cleaning activities, staff performance, and supply usage.
• Address client inquiries and feedback promptly and professionally, ensuring customer satisfaction.
• Ensure compliance with all health, safety, and environmental regulations.
• Train and onboard new cleaning staff, providing instruction on best practices and safety protocols.
• Assist in the development and implementation of cleaning plans and strategies.
• Communicate effectively with clients, staff, and management regarding operational matters.

Requirements

• Minimum of 3 years of experience in a cleaning or facilities management role, with at least 1 year in a coordinating or supervisory capacity.
• Proven organizational and time management skills.
• Strong understanding of cleaning techniques, chemicals, and equipment.
• Knowledge of health and safety regulations applicable to cleaning services.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and priorities effectively.
• Proficiency in basic computer applications (e.g., MS Office, scheduling software).
• Detail-oriented with a commitment to high-quality service.
• Ability to work independently and as part of a team.
• Valid driver's license and access to reliable transportation for site visits within Nelspruit and surrounding areas.

Benefits

Our client offers a competitive salary package and a supportive work environment. Health insurance benefits are provided. Opportunities for professional growth and skill development within the facilities management sector are available. This role provides the chance to play a key role in maintaining the appearance and hygiene of businesses in Nelspruit .