Hybrid Telecom Systems Administrator (VoIP/UC)

Placements24; Upington; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary

Medical insurance

Retirement fund contributions

Hybrid work model

Professional development opportunities

Job summary

Placements24 is seeking a Telecommunications Systems Administrator to support Upington operations, managing VoIP, PBX, voicemail, and UC platforms. This hybrid role requires 3–5 years of telecom systems experience, strong VoIP and networking knowledge, and excellence in system reliability.

You will install, monitor, back up, document, and provide user training while collaborating with IT teams and driving improvements.

Qualifications

• Bachelor’s degree or equivalent experience in IT/telecommunications.
• 3–5 years’ experience administering telecom systems (Avaya, Cisco Call Manager, Asterisk).
• Solid knowledge of VoIP protocols (SIP, H.323) and IP networking.
• Experience with unified communications platforms.
• Certifications in CCNA Voice or CompTIA Network+ are a plus.

Responsibilities

• Administer, configure, and maintain IP-PBX, VoIP gateways, and related hardware/software.
• Monitor performance, identify issues, and ensure high availability.
• Manage user accounts, extensions, and system settings.
• Perform updates, patches, and backups for security and data integrity.
• Troubleshoot voice/data issues and ensure connectivity.
• Collaborate with network/IT teams for seamless integration.
• Document configurations, procedures, and troubleshooting guides.
• Provide training and support to end-users and staff.
• Participate in planning and implementing new telecom projects.

Skills

Analytical skills

Problem solving

Communication skills

Interpersonal skills

Hybrid work experience

Education

Bachelor's degree in IT/CS/Telecommunications

Tools

Avaya

Cisco Call Manager

Asterisk

VoIP gateways

Job description

Placements24 is seeking a Telecommunications Systems Administrator to support Upington operations, managing VoIP, PBX, voicemail, and UC platforms. This hybrid role requires 3–5 years of telecom systems experience, strong VoIP and networking knowledge, and excellence in system reliability.

You will install, monitor, back up, document, and provide user training while collaborating with IT teams and driving improvements.