Hybrid Field Installation Technician — Remote & On-Site

Placements24; LegKraal Gate; Hybrid; ZAR 360,000 - 540,000; Full time

Benefits offered by this job

Health insurance

Retirement benefits

Professional development opportunities

Flexible hybrid work arrangement

Job summary

Placements24 is seeking a Field Installation Technician to support remote installations and provide on-site setups in the Mahikeng area. The role involves guiding customers and junior technicians, performing remote diagnostics, and coordinating site visits as needed.

The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and be able to manage a hybrid work approach effectively.

Qualifications

• Proven experience as an Installation Technician or similar field service role.
• Ability to explain complex installation procedures clearly.
• Experience with remote diagnostics and remote guidance.

Responsibilities

• Provide remote guidance and support for installation and configuration of equipment.
• Perform remote diagnostics to identify issues before on-site visits.
• Coordinate and perform on-site installations and initial setups in the Mahikeng region.
• Conduct post-installation checks to ensure systems function to specifications.
• Maintain detailed records of installation activities and site visits.
• Collaborate with sales and support teams to ensure smooth onboarding.

Skills

Installation experience

Remote diagnostics

Strong communication

Tools

Diagnostic tools

Remote access software

Job description

Placements24 is seeking a Field Installation Technician to support remote installations and provide on-site setups in the Mahikeng area. The role involves guiding customers and junior technicians, performing remote diagnostics, and coordinating site visits as needed.

The ideal candidate will have strong technical knowledge, excellent problem-solving skills, and be able to manage a hybrid work approach effectively.