Hybrid E-commerce Platform Lead | CRO & UX

Placements24; Richards Bay; Hybrid; ZAR 540,000 - 720,000; Full time

Benefits offered by this job

Competitive salary & incentives

Hybrid work arrangement

Medical aid & retirement contributions

Professional development opportunities

Challenging role in growth company

Job summary

Placements24 is seeking an E-commerce Platform Manager for its Richards Bay operations. The role combines on-site presence with remote flexibility to drive online store performance, optimization, and strategic platform development.

You will lead day-to-day management, analyze user behaviour, implement CRO techniques, and collaborate with IT, marketing and customer service to boost conversions and operational efficiency.

Qualifications

• Proven experience managing and optimizing e-commerce platforms (Shopify, Magento, WooCommerce).
• Strong understanding of web analytics tools (Google Analytics) for business insights.
• Experience with SEO, CRO and conversion rate optimization.
• Familiarity with UX/UI principles and customer journey mapping.
• Ability to manage multiple projects and stakeholders in a hybrid environment.
• Excellent problem-solving and proactive platform-management mindset.

Responsibilities

• Manage end-to-end functionality and performance of the e-commerce platform.
• Oversee website updates: product catalog, content, promotions.
• Analyze traffic, behavior, and conversion data to identify improvements.
• Implement A/B testing and other optimization techniques.
• Collaborate with development teams on upgrades and new features.
• Ensure platform compliance with security and data privacy regulations.

Skills

E‑commerce platform management (Shopfy

E-commerce platforms optimization

Web analytics (Google Analytics)

SEO & CRO

UX/UI & customer journey mapping

Hybrid project & stakeholder mgmt

Problem solving & proactive management

Tools

Google Analytics

Job description

Placements24 is seeking an E-commerce Platform Manager for its Richards Bay operations. The role combines on-site presence with remote flexibility to drive online store performance, optimization, and strategic platform development.

You will lead day-to-day management, analyze user behaviour, implement CRO techniques, and collaborate with IT, marketing and customer service to boost conversions and operational efficiency.