Hybrid Delivery Operations Coordinator

Placements24; South Africa; Hybrid; ZAR 240,000 - 360,000; Full time

Job summary

Placements24 is seeking a Delivery Coordinator to manage operations from a regional hub in Paarl, Western Cape. This hybrid role blends on-site coordination with remote administrative tasks.

You will oversee dispatch, tracking, and route planning to ensure timely, safe deliveries and high customer satisfaction. The role requires strong organizational and communication skills and experience with logistics software.

Qualifications

• Experience in a logistics, dispatch, or delivery coordination role.
• Proficiency with logistics and fleet management software.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.

Responsibilities

• Coordinate daily delivery schedules and dispatch drivers to optimize routes and delivery times.
• Monitor the progress of deliveries in real-time using tracking software and provide updates.
• Act as the primary point of contact for drivers, addressing issues and providing support.
• Liaise with customer service and sales teams to manage delivery expectations and resolve issues.
• Maintain accurate records of deliveries, vehicle status, and driver performance.
• Ensure compliance with all safety regulations and company policies for drivers and vehicles.
• Process delivery-related documentation and manage administrative tasks effectively.
• Contribute to route planning and efficiency improvements for the Paarl regional hub.
• Handle incoming inquiries related to deliveries and provide timely responses.
• Collaborate with management on operational improvements and performance metrics.

Skills

Organizational skills

Communication

Logistics software

Tools

Logistics software tools

Job description

Placements24 is seeking a Delivery Coordinator to manage operations from a regional hub in Paarl, Western Cape. This hybrid role blends on-site coordination with remote administrative tasks.

You will oversee dispatch, tracking, and route planning to ensure timely, safe deliveries and high customer satisfaction. The role requires strong organizational and communication skills and experience with logistics software.