Hybrid Cleaning Operations Manager for Growth

Placements24; Gqeberha; Hybrid; ZAR 420,000 - 560,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Hybrid work model

Job summary

WhatJobs Direct is seeking an experienced Commercial Cleaning Service Manager to oversee Port Elizabeth operations in a hybrid role. You will manage cleaning teams, ensure quality, safety, and client satisfaction, and drive service improvements.

The ideal candidate has 4+ years in cleaning services management, strong leadership, and a proven track record in client relations. Travel within the Port Elizabeth area is required, with reporting duties and budgets to manage.

Qualifications

• Minimum 4 years of experience in managing commercial cleaning services or facilities management.
• Proven experience in supervising cleaning staff and operations.
• Strong understanding of cleaning techniques, equipment, and chemicals used in commercial settings.
• Excellent customer service and client relationship management skills.
• Effective leadership, communication, and organizational abilities.
• Knowledge of health and safety regulations relevant to cleaning industry.
• Ability to work independently and as part of a team, with a hybrid work model.
• Proficiency in using Microsoft Office Suite for reporting and communication.
• A valid driver’s license and willingness to travel within Port Elizabeth and surrounding areas.

Responsibilities

• Manage and supervise cleaning teams, ensuring effective scheduling, task allocation, and performance monitoring.
• Conduct regular site inspections to ensure quality standards, safety protocols, and client satisfaction.
• Build and maintain strong relationships with commercial clients, addressing their needs and resolving issues promptly.
• Oversee the procurement and management of cleaning supplies, equipment, and machinery.
• Develop and implement operational procedures to enhance efficiency and service delivery.
• Ensure compliance with health, safety, and environmental regulations.
• Train and mentor cleaning staff, fostering a positive and productive work environment.
• Manage operational budgets, including labor costs and supply expenses.
• Prepare regular performance reports for senior management, detailing operational metrics and client feedback.
• Identify opportunities for service improvement and business development within the commercial sector.

Skills

Leadership

Client relationship management

Operations management

Team supervision

Tools

Microsoft Office Suite

Job description

WhatJobs Direct is seeking an experienced Commercial Cleaning Service Manager to oversee Port Elizabeth operations in a hybrid role. You will manage cleaning teams, ensure quality, safety, and client satisfaction, and drive service improvements.

The ideal candidate has 4+ years in cleaning services management, strong leadership, and a proven track record in client relations. Travel within the Port Elizabeth area is required, with reporting duties and budgets to manage.