Commercial Cleaning Operations Manager - Gqeberha

Placements24; Gqeberha; Hybrid; ZAR 480,000 - 750,000; Full time

Job summary

Placements24 is seeking a highly organized Commercial Cleaning Operations Manager to oversee all daily cleaning operations in the Gqeberha area, ensuring top-tier service delivery and client satisfaction. The role requires strong leadership, budget oversight, and adherence to safety standards within a growing commercial cleaning business.

The successful candidate will manage scheduling, staffing, and inspections, driving operational efficiency while developing policies and procedures to sustain

Qualifications

• Minimum of 5 years of experience in operations management within the commercial cleaning or facilities management industry.
• Proven leadership and team management capabilities.
• Excellent organizational, planning, and problem-solving skills.
• Effective communication and client relationship management abilities.
• Experience with budget management and cost control.
• Proficiency in scheduling and CRM software.

Responsibilities

• Manage and direct all commercial cleaning operations in Gqeberha, including scheduling, staffing, and quality control.
• Develop and implement operational policies and procedures to optimize efficiency and service delivery.
• Recruit, train, and manage cleaning staff, fostering a positive and productive work environment.
• Conduct regular site inspections to ensure adherence to cleaning standards, safety protocols, and client specifications.
• Manage budgets, control costs, and optimize resource allocation for cleaning supplies and equipment.
• Serve as a primary point of contact for clients, addressing concerns and ensuring high levels of satisfaction.
• Implement and enforce health, safety, and environmental regulations within all operational activities.
• Oversee the maintenance and proper use of cleaning equipment and vehicles.
• Analyze operational data to identify areas for improvement and implement strategic solutions for the Eastern Cape region.

Job description

About the Role Our client, a rapidly expanding commercial cleaning company servicing the Gqeberha (Port Elizabeth) metropolitan area, is seeking a highly organized and results-driven Commercial Cleaning Operations Manager. This key leadership position will oversee all aspects of daily cleaning operations, ensuring the delivery of exceptional service to a diverse portfolio of commercial clients across the Eastern Cape . The ideal candidate will possess strong management skills, a deep understanding of operational efficiency, and a commitment to client satisfaction and team development. This role is central to the company's growth and reputation for excellence.

Key Responsibilities

• Manage and direct all commercial cleaning operations in Gqeberha , including scheduling, staffing, and quality control.
• Develop and implement operational policies and procedures to optimize efficiency and service delivery.
• Recruit, train, and manage cleaning staff, fostering a positive and productive work environment.
• Conduct regular site inspections to ensure adherence to cleaning standards, safety protocols, and client specifications.
• Manage budgets, control costs, and optimize resource allocation for cleaning supplies and equipment.
• Serve as a primary point of contact for clients, addressing concerns and ensuring high levels of satisfaction.
• Implement and enforce health, safety, and environmental regulations within all operational activities.
• Oversee the maintenance and proper use of cleaning equipment and vehicles.
• Analyze operational data to identify areas for improvement and implement strategic solutions for the Eastern Cape region.

Requirements

• Minimum of 5 years of experience in operations management within the commercial cleaning or facilities management industry.
• Proven track record of successfully managing cleaning teams and operations in Gqeberha .
• Strong understanding of commercial cleaning techniques, equipment, and chemical safety.
• Demonstrated leadership and team management capabilities.
• Excellent organizational, planning, and problem-solving skills.
• Effective communication and client relationship management abilities.
• Experience with budget management and cost control.
• Proficiency in relevant software, such as scheduling and CRM systems.
• A valid driver's license and willingness to travel throughout the Gqeberha area and potentially surrounding regions.

Benefits

Our client offers a competitive salary, performance-based incentives, and a comprehensive benefits package including medical and retirement benefits. Opportunities for professional growth and advancement are significant within this expanding company. This role offers the chance to significantly influence the operational success and reputation of a key service provider in the Gqeberha business community.