Human Resources Officer

Neighbourgood; Wes-Kaap; On-site; ZAR 300,000 - 500,000; Full time

Job summary

A dynamic company in South Africa is looking for a Human Resources Officer to manage payroll, recruitment, and employee relations. The ideal candidate will have a Bachelor's degree in HR or a related field, along with 2-5 years of relevant experience. You will execute HR functions with accuracy, ensuring compliance with policies while fostering a collaborative workplace. This role offers substantial responsibility and the chance to innovate within processes to support the company's rapid growth.

Qualifications

• 2-5 years relevant HR experience.
• Hands-on experience in payroll processes.
• Proven experience in end-to-end recruitment.

Responsibilities

• Execute payroll inputs accurately in coordination with finance teams.
• Support and administer disciplinary processes and grievances.
• Coordinate performance review cycles and track documentation.

Skills

Strong organisational skills

High attention to detail

Clear communication

Ability to handle confidential matters

Education

Bachelor’s degree in HR or related field

Job description

At Neighbourgood, we provide inspiring living and workspace solutions to help our

members thrive. The future of living and working is happening right now, and we are

leading this movement in South Africa, and connecting the dots as we go. United by a

common purpose, to bring GOOD to neighbourhoods, we are on a mission to create

sustainable next generation spaces that leave the world a better place than we found it.

JOB DESCRIPTION & KEY PERFORMANCE AREAS

JOB TITLE: Human Reseources Officer

DEPARTMENT: Human Resources

REPORTS TO: Operations Manager, Financial Manager, CEO

ROLE OVERVIEW

The HR Officer is responsible for the hands-on execution of core HR functions, ensuring that all people processes are compliant, structured, and professionally managed.

This role requires practical, working experience in payroll coordination, recruitment, and employee relations/legal processes. It is not a purely administrative role — the HR Officer must be confident supporting real HR matters with accuracy and professionalism.

QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree in HR, Industrial Psychology, Labour Relations, or related field
• 2–5 years relevant HR experience
• Hands-on experience in payroll processes and coordination
• Proven experience in end-to-end recruitment (not just scheduling/interview coordination)
• Working knowledge and practical exposure to labour law, disciplinary processes, and employee relations matters
• Strong administrative and documentation capability
• Valid driver’s licence

Advantageous:

• HR certifications or Labour Law courses
• Exposure to CCMA processes
• Experience in hospitality, property, or fast-scaling environments

KEY RESPONSIBILITIES

1. Recruitment & Hiring (Essential Function)

• Support and run structured recruitment processes from job posting through to offer stage
• Screen candidates, coordinate interviews, and assist in assessing suitability
• Ensure hiring processes are professional, fair, and compliant
• Prepare and issue employment contracts and offer documentation

Standard:

Recruitment must be structured and thorough — not purely administrative.

2. Payroll & HR Administration (Essential Function)

• Prepare and manage accurate payroll inputs in coordination with finance/payroll providers
• Maintain employee records, contracts, and remuneration data
• Track leave, attendance, and employee changes
• Ensure all HR documentation is accurate, up to date, and compliant

Standard:

Accuracy in payroll and records is critical — errors are not acceptable.

3. Employee Relations & Legal Process Support (Essential Function)

• Support and administer disciplinary processes, grievances, and investigations
• Prepare documentation, take minutes, and ensure proper record-keeping
• Assist in ensuring all processes are aligned with labour legislation
• Maintain confidentiality and professionalism in all matters

Standard:

HR must operate with fairness, consistency, and legal awareness.

4. Performance Management Support

• Assist with coordination of performance review cycles
• Track documentation and ensure completion of reviews
• Support managers with process adherence
• Flag risks such as underperformance or lack of documentation

Standard:

Performance processes must be structured and consistently applied.

5. Compliance & Policy Implementation

• Ensure HR policies and procedures are applied consistently
• Support compliance with labour legislation and internal standards
• Escalate risks or inconsistencies where identified

Standard:

Compliance is non-negotiable and must be proactively maintained.

6. Employee Experience & Coordination

• Support internal communication and employee engagement initiatives
• Assist with onboarding and employee lifecycle processes
• Contribute to a fair, clear, and well-managed employee experience

REQUIRED SKILLS & COMPETENCIES

• Strong organisational and administrative ability
• High attention to detail (especially payroll and documentation)
• Clear and professional communication
• Ability to handle confidential and sensitive matters
• Practical understanding of labour law and HR processes
• Ability to follow structured processes and elevate appropriately
• Emotional intelligence with professional boundaries
• Lacks hands-on experience in payroll, recruitment, or employee relations
• Is purely administrative without exposure to real HR processes
• Avoids structure, compliance, or accountability
• Struggles with confidentiality or professionalism

OVERALL ACCOUNTABILITY

The HR Officer is responsible for ensuring that core HR processes — particularly payroll, recruitment, and employee relations — are executed accurately, consistently, and in compliance with legal and organisational standards.

WORKING AT NEIGHBOURGOOD

We are a young, dynamic and fast-growing company looking for smart, creative, hardworking, good people with integrity to join our team.

Being a Neighbourgood team member is more than just a job. We believe the magic of work is sparked by the passion you bring, the places you go, the people you meet and the purpose you follow. And it starts here. Here you will brush shoulders with those who dare to dream and do. Here you will be welcomed by a diverse community that embraces and inspires you because together we can achieve more.

At Neighbourgood, we challenge ideas, and explore new ways of getting things done, and we ask you to bring your openminded attitude and collaborative spirit. In return, you will be part of a team where your unique perspectives are celebrated.

Neighbourgood is growing incredibly quickly, meaning each employee will be given significant responsibility and autonomy. We value strong work ethic and entrepreneurial spirit. This will mean hard work but will also mean room for innovation in developing processes and/or programs that could benefit the company.