HR & Operations Administrator

ZealHR; Wes-Kaap; On-site; ZAR 240,000 - 340,000; Full time

Job summary

ZealHR is seeking an HR & Operations Administrator in Somerset West to manage the full employee lifecycle, HR administration, recruitment coordination and office operations. This hands-on role requires coordinating onboarding, asset management and events, while supporting the Head of Operations with processes, deadlines and stakeholder follow-up.

The ideal candidate is highly organized, people-focused and capable of driving tasks from start to finish, including governance of HR records,

Qualifications

• Grade 12 / Matric essential.
• Diploma or certificate in Human Resources, Office Administration or a related field preferred.
• 2–4 years experience in HR administration and/or operations administration.
• Proficiency in Microsoft Word and Excel.
• Experience with PaySpace or a similar HR/payroll system advantageous.
• Working knowledge of South African employment legislation, or willingness to remain current with legislative developments.
• Exposure to SETA/FASSET submissions and professional body registrations, such as CIMA, advantageous.
• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Comfortable following up with managers and holding stakeholders accountable to deadlines.
• High level of accuracy, discretion and confidentiality.
• Comfortable adopting AI and emerging technologies to improve efficiency and service delivery.

Responsibilities

• Maintain accurate and confidential employee records and documentation.
• Draft and update employment contracts, letters, policies and other HR documentation.
• Assist with developing and maintaining company HR policies in line with current legislation.
• Stay informed of employment law changes and flag required updates.
• Manage FASSET and CIMA registrations and related reporting.
• Create and update job descriptions.
• Coordinate recruitment activities and liaise with recruitment agencies.
• Schedule interviews and track candidates throughout the recruitment process.
• Conduct required candidate background checks.
• Coordinate the complete onboarding and offboarding process, including documentation, equipment and system access.
• Liaise with Payroll regarding new starters and exiting employees.
• Conduct exit interviews and maintain feedback for reporting purposes.
• Coordinate probation reviews, monthly check-ins and performance review cycles.
• Proactively follow up with managers to ensure reviews are completed on time.
• Escalate overdue actions where necessary.
• Maintain and manage the company's IT asset register.
• Coordinate equipment procurement, allocation, returns and IT-related requirements.
• Liaise with insurance providers regarding asset cover and claims.
• Oversee and support the receptionist to ensure office management standards are maintained.
• Provide administrative support to the Head of Operations.
• Assist with additional operational requirements and projects as needed.
• Lead the company's social committee.
• Plan and coordinate monthly employee social events.
• Organise the annual year-end function.
• Manage event budgets, logistics and post-event feedback.

Skills

HR administration

Operations administration

Proactive

Communication

Multitasking

Education

Diploma or certificate in Human Resources or Office Administration

Tools

PaySpace

Microsoft Word

Microsoft Excel

Job description

HR & Operations Administrator

A growing professional services and financial management firm is seeking a highly organised and proactive HR & Operations Administrator to join its team in Somerset West. This is a hands‑on role covering the full employee lifecycle, HR administration, recruitment coordination and operational support. The successful candidate will also support the Head of Operations with office‑related activities, asset management and company events. The ideal candidate is organised, people‑focused and confident enough to follow up with managers, drive deadlines and take ownership of processes from start to finish.

Responsibilities:

HR Administration & Recruitment

• Maintain accurate and confidential employee records and documentation.
• Draft and update employment contracts, letters, policies and other HR documentation.
• Assist with developing and maintaining company HR policies in line with current legislation.
• Stay informed of employment law changes and flag required updates.
• Manage FASSET and CIMA registrations and related reporting.
• Create and update job descriptions.
• Coordinate recruitment activities and liaise with recruitment agencies.
• Schedule interviews and track candidates throughout the recruitment process.
• Conduct required candidate background checks.

Employee Lifecycle & Performance

• Coordinate the complete onboarding and offboarding process, including documentation, equipment and system access.
• Liaise with Payroll regarding new starters and exiting employees.
• Conduct exit interviews and maintain feedback for reporting purposes.
• Coordinate probation reviews, monthly check‑ins and performance review cycles.
• Proactively follow up with managers to ensure reviews are completed on time.
• Escalate overdue actions where necessary.

Operations Support

• Maintain and manage the company's IT asset register.
• Coordinate equipment procurement, allocation, returns and IT‑related requirements.
• Liaise with insurance providers regarding asset cover and claims.
• Oversee and support the receptionist to ensure office management standards are maintained.
• Provide administrative support to the Head of Operations.
• Assist with additional operational requirements and projects as needed.

Employee Engagement & Events

• Lead the company's social committee.
• Plan and coordinate monthly employee social events.
• Organise the annual year‑end function.
• Manage event budgets, logistics and post‑event feedback.

Requirements:

• Grade 12 / Matric essential.
• Diploma or certificate in Human Resources, Office Administration or a related field preferred.
• 2–4 years experience in HR administration and/or operations administration.
• Proficiency in Microsoft Word and Excel.
• Experience with PaySpace or a similar HR/payroll system advantageous.

• Working knowledge of South African employment legislation, or willingness to remain current with legislative developments.

• Exposure to SETA/FASSET submissions and professional body registrations, such as CIMA, advantageous.
• Strong administrative and organisational skills.
• Excellent written and verbal communication.
• Comfortable following up with managers and holding stakeholders accountable to deadlines.
• High level of accuracy, discretion and confidentiality.
• Comfortable adopting AI and emerging technologies to improve efficiency and service delivery.

Key Attributes:

• Highly organised and detail‑oriented.
• Proactive with a strong sense of ownership.
• Confident and professional communicator.
• People‑focused and approachable.
• Able to manage multiple HR and operational priorities simultaneously.
• Comfortable working independently and taking initiative.
• Collaborative team player who works effectively across departments.
• Adaptable and comfortable working in a growing, fast‑paced environment.