HR OFFICER

Tailormade Solution; Johannesburg; On-site; ZAR 558,000 - 614,000; Full time

Job summary

Tailormade Solution is seeking an HR Officer to provide comprehensive HR support across the organisation with a strong focus on employee relations, industrial relations and HR administration.

The role supports approximately 150 employees, working with the HR Manager and HR team to implement HR policies, procedures and processes, including handling disciplinary processes and CCMA matters in a manufacturing environment.

Qualifications

• HR Diploma or Degree is required.
• 3--5 years' relevant HR experience.
• Strong practical experience in employee relations and industrial relations.
• Proven experience handling disciplinary hearings and grievance procedures.
• Practical experience dealing with CCMA matters.
• Experience with a bargaining council; MEIBC experience advantageous.
• Experience dealing with trade unions and employee representatives.
• Manufacturing environment experience is preferred.
• Solid knowledge of South African labour legislation and HR practices.
• Strong HR administration experience.
• Excellent written and verbal communication skills.
• Strong documentation and report-writing ability.
• Ability to handle confidential and sensitive information.
• Willingness to travel to company sites.

Responsibilities

• Manage and provide guidance on employee relations and industrial relations matters.
• Facilitate and manage disciplinary processes in accordance with policy and labour legislation.
• Handle employee grievances and ensure investigation, documentation and resolution.
• Provide guidance on disciplinary procedures, grievances and related matters.
• Assist with preparation for and representation at CCMA proceedings.
• Manage bargaining council matters, including MEIBC-related items.
• Liaise with trade unions and employee representatives.
• Participate in union engagements and negotiations as required.
• Investigate employee complaints, disputes and workplace incidents.
• Maintain confidential records for employee relations matters.
• Identify potential employee relations risks and escalate to HR Manager.
• Ensure HR practices are consistently applied across the organisation and sites.

Skills

Employee Relations

Industrial Relations

Labour Relations

Disciplinary Procedures

Grievance Management

CCMA

Bargaining Council

Union Engagement

HR Administration

Policy Interpretation

Communication

Negotiation

Problem Solving

Confidentiality

Stakeholder Management

Education

HR Diploma or Degree

Job description

HR OFFICER

Department: Human Resources
Reports To: HR Manager
Location: Head Office, with travel to company sites as required
Employment Type: Full-Time
CTC: R50,000 per month
Employees Supported: Approximately 150 employees

POSITION SUMMARY

The HR Officer will provide comprehensive HR support across the organisation, with a strong focus on employee relations, industrial relations and HR administration.

The role will support approximately 150 employees and will work closely with the HR Manager and broader HR team to ensure effective implementation of HR policies, procedures and processes.

A key component of the position will be the management and resolution of employee relations matters, including disciplinary processes, grievances, CCMA matters, bargaining council matters and union-related engagements.

Experience within a manufacturing environment, together with practical knowledge of the MEIBC, will be highly advantageous.

The successful candidate must be confident dealing with employees and management at all levels and be able to manage sensitive and potentially contentious HR matters professionally and in accordance with applicable labour legislation.

KEY RESPONSIBILITIES

Employee Relations & Industrial Relations

• Manage and provide guidance on employee relations and industrial relations matters.

• Facilitate and manage disciplinary processes in accordance with company policy and labour legislation.

• Handle employee grievances and ensure appropriate investigation, documentation and resolution.

• Provide guidance to management on disciplinary procedures, grievances and other employee relations matters.

• Assist with preparation for and representation at CCMA proceedings.

• Manage matters involving the relevant bargaining council, including MEIBC-related matters.

• Liaise with trade unions and employee representatives where required.

• Participate in union engagements and negotiations as required.

• Investigate employee complaints, disputes and workplace incidents.

• Ensure accurate and confidential records are maintained for all employee relations matters.

• Identify potential employee relations risks and elevate appropriately to the HR Manager.

• Ensure HR practices are consistently applied across the organisation and sites.

HR Administration

• Maintain accurate and up-to-date employee records and HR documentation.

• Manage employee files and ensure required documentation is maintained.

• Prepare employment-related documentation, correspondence and HR reports.

• Assist with onboarding and employee administration.

• Process and maintain HR documentation relating to employee movements, leave, disciplinary matters and other employment changes.

• Ensure HR records and processes comply with company policies and applicable legislation.

• Provide HR administrative support to the HR Manager and broader HR team.

• Maintain confidentiality when dealing with sensitive employee information.

HR Policy & Compliance

• Implement and maintain HR policies and procedures.

• Ensure consistent application of company HR policies.

• Provide guidance to employees and managers regarding HR policies and procedures.

• Keep up to date with relevant South African labour legislation and industrial relations requirements.

• Assist the HR Manager in identifying and addressing potential labour-law and employee-relations risks.

Site Support

• Provide HR support to company sites as required.

• Travel to sites when necessary to deal with employee relations, disciplinary matters, grievances and other HR requirements.

• Maintain consistent HR practices across Head Office and operational sites.

• Develop effective working relationships with site management and employees.

MINIMUM REQUIREMENTS

• HR Diploma or Degree.

• 3--5 years' relevant HR experience.

• Strong practical experience in employee relations and industrial relations.

• Proven experience handling disciplinary hearings and grievance procedures.

• Practical experience dealing with CCMA matters.

• Experience working with a bargaining council; MEIBC experience will be highly advantageous.

• Experience dealing with trade unions and employee representatives.

• Previous experience within a manufacturing environment is preferred.

• Sound knowledge of South African labour legislation and HR practices.

• Strong HR administration experience.

• Excellent written and verbal communication skills.

• Strong documentation and report-writing ability.

• Ability to handle confidential and sensitive information appropriately.

• Ability and willingness to travel to company sites when required.

KEY COMPETENCIES

• Employee Relations

• Industrial Relations

• Labour Relations

• Disciplinary Procedures

• Grievance Management

• CCMA

• Bargaining Council

• Union Engagement

• Labour Legislation

• HR Administration

• Conflict Resolution

• Investigation Skills

• Policy Interpretation

• Communication

• Negotiation

• Problem Solving

• Attention to Detail

• Confidentiality

• Professionalism

• Stakeholder Management

IDEAL CANDIDATE

The ideal candidate will be an experienced HR professional who is strong on employee and industrial relations rather than purely HR administration.

They will have practical experience managing disciplinary and grievance processes, dealing with CCMA and bargaining council matters, and engaging with unions and employee representatives.

Experience in a manufacturing environment will be advantageous, particularly where the candidate has exposure to the MEIBC and understands the practical realities of a unionised workforce.

The successful candidate should be confident, professional and able to deal objectively with difficult employee and management matters while maintaining appropriate HR governance and confidentiality.

KEY PERFORMANCE AREAS

• Effective management of employee relations matters.

• Accurate and compliant disciplinary and grievance processes.

• Effective handling and preparation of CCMA and bargaining council matters.

• Appropriate management of union and employee representative engagements.

• Accurate and timely HR administration.

• Consistent implementation of HR policies and procedures.

• Effective support to management and employees.

• Maintenance of accurate and confidential employee records.

• Effective HR support across Head Office and operational sites.

• Identification and escalation of potential employee-relations risks.