HR/IR OFFICER (Unionised Enviroment) (Mobeni, KZN)

Top Recruitment; Durban; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Top Recruitment is seeking a senior HR/IR professional to lead industrial relations and human resources across a unionised environment in Durban. You will represent the company at CCMA proceedings, manage disciplinary processes and advise management on labour matters, while coordinating recruitment, onboarding and HR administration.

The role requires extensive CCMA experience, strong negotiation and conflict-resolution skills, and a deep understanding of SA labour legislation.

Qualifications

• Degree or diploma in HR/IR or equivalent.
• Minimum 10 years' experience in Human Resources / Industrial Relations.
• 7–8 years' proven experience representing companies at the CCMA is essential.
• Strong experience in a unionised environment and with collective bargaining.
• Solid knowledge of Labour Legislation including LRA, BCEA, EEA, OHSA, COIDA.
• Excellent disciplinary and grievance procedures knowledge and practice.
• Strong negotiation, conflict resolution and employee-relations skills.
• Valid driver’s licence and own reliable vehicle; willingness to travel.

Responsibilities

• Represent the company at the CCMA, including conciliations, arbitrations and related proceedings.
• Prepare and manage CCMA cases with documentation and evidence.
• Provide advice to management on labour and employee-relations matters.
• Manage disciplinary hearings, grievances and incapacity processes.
• Ensure compliance with company policies and SA labour law.
• Investigate employee complaints, disputes and misconduct allegations.
• Maintain relationships with employees and trade union reps.
• Engage with organised labour on workplace matters.
• Represent the company during wage negotiations and collective bargaining.
• Assist with implementation and interpretation of collective agreements.
• Recruitment process management and related HR administration.
• Onboarding, induction and staff records management.
• Support performance management, attendance, leave and HR admin.

Skills

Industrial relations knowledge

CCMA representation

Unionised workplace experience

Negotiation skills

Disciplinary procedures

Confidentiality

Communication skills

Independent decision making

Organisational skills

Pressure management

Analytical skills

Investigative ability

Education

HR/IR degree or diploma

Job description

RESPONSIBILITIES

Industrial Relations / Employee Relations

1. Represent the company at the CCMA, including conciliations, arbitrations and related proceedings.

2. Prepare and manage CCMA cases, including documentation, evidence and case preparation.

3. Provide advice and guidance to management on labour and employee-relations matters.

4. Manage disciplinary hearings, grievances and incapacity processes.

5. Ensure compliance with company policies and South African labour legislation.

6. Investigate employee complaints, disputes and misconduct allegations.

7. Maintain effective relationships with employees and trade union representatives.

8. Engage with organised labour on workplace matters.

9. Represent the company during wage negotiations and collective bargaining processes.

10. Assist with the implementation and interpretation of collective agreements.

Human Resources

1. Manage the recruitment process, including:

2. Job specifications and advertising

3. Screening and shortlisting

4. Interviews

5. Reference checks

6. Onboarding and induction

7. Maintain accurate and up-to-date employee records.

8. Provide HR support and advice to employees and management.

9. Assist with performance management processes.

10. Manage employee attendance, leave and related HR administration.

11. Assist with training and development initiatives.

12. Support employee engagement and retention initiatives.

13. Assist with succession planning and workforce planning where required.

Compliance & Reporting

1. Prepare and submit annual HR/IR reports, both internally and to relevant external bodies.

2. Ensure statutory HR and labour-related reporting is completed accurately and on time.

3. Maintain compliance with applicable labour legislation and company policies.

4. Maintain accurate HR/IR documentation and records.

5. Monitor and report on employee-relations trends and key HR metrics.

IOD / COIDA

1. Register and manage Injury on Duty (IOD) claims.

2. Ensure all required documentation is completed and submitted.

3. Liaise with relevant stakeholders regarding IOD/COIDA claims.

4. Monitor claims through to resolution and maintain appropriate records.

General HR/IR Responsibilities

1. Assist management with HR and labour-related decision-making.

2. Develop and maintain effective HR and IR policies and procedures.

3. Assist with organisational restructuring and related employee consultation processes.

4. Support retrenchment and restructuring processes where required.

5. Conduct HR/IR investigations and provide recommendations to management.

6. Identify potential labour risks and recommend appropriate corrective action.

7. Promote positive employee relations and a productive workplace environment.

8. Keep abreast of changes to South African labour legislation and case law.

9. Perform other HR/IR duties and projects as required.

REQUIREMENTS

1. Relevant HR/IR qualification (Degree, Diploma or equivalent).

2. Minimum 10 years' experience in Human Resources / Industrial Relations.

3. 7-8 years' proven experience representing companies at the CCMA - this is an essential requirement.

4. Strong experience working in a unionised environment.

5. Proven experience with collective bargaining and wage negotiations.

6. Sound knowledge of South African labour legislation, including:

7. Labour Relations Act (LRA)

8. Basic Conditions of Employment Act (BCEA)

9. Employment Equity Act (EEA)

10. Occupational Health and Safety Act (OHSA)

11. Compensation for Occupational Injuries and Diseases Act (COIDA)

12. Excellent knowledge of disciplinary and grievance procedures.

13. Strong negotiation, conflict-resolution and employee-relations skills.

14. Excellent verbal and written communication skills.

15. Valid driver's licence and own reliable vehicle - essential.

16. Willingness to travel when required.

Skills & Competencies

The successful candidate will demonstrate:

1. Exceptional Industrial Relations knowledge

2. Strong CCMA representation and case-management skills

3. Extensive experience in unionised workplaces

4. Strong negotiation and collective-bargaining abilities

5. Excellent conflict-resolution skills

6. Sound knowledge of South African labour legislation

7. Strong investigative and analytical ability

8. High level of professionalism and confidentiality

9. Excellent interpersonal and communication skills

10. Ability to work independently and make sound decisions

11. Strong organisational and administrative skills

12. Ability to operate effectively under pressure

13. A practical, hands-on approach to HR and IR

REMUNERATION

Market Related