Housekeeping Supervisor | $50/hr Remote

Crossing Hurdles; South Africa; On-site; ZAR 223,200 - 334,800; Full time

Job summary

A service management company in South Africa is seeking a Cleaning Supervisor to oversee cleaning staff and ensure tasks are completed efficiently. The role requires proficiency in Microsoft Excel and PowerPoint for tracking performance and reporting. Responsibilities include supervising cleaning activities, inspecting work for safety compliance, and providing training. The ideal candidate should possess strong communication and organizational skills along with prior experience in a supervisory role.

Qualifications

• Strong communication skills to convey information clearly.
• Experience in supervising janitorial or housekeeping staff.
• Knowledge of customer service principles for high-standard delivery.

Responsibilities

• Supervise and coordinate the work activities of cleaning staff.
• Inspections to ensure adherence to cleanliness protocols.
• Create schedules and track performance with Excel.

Skills

Microsoft Excel

Microsoft PowerPoint

Verbal communication

Written communication

Organizational skills

Time-management

Education

High school diploma or equivalent

Job description

• Directly supervise and coordinate the work activities of cleaning staff, ensuring tasks are completed to specification and on schedule
• Oversee in-house services such as laundry, maintenance, dry cleaning, and valet support as needed
• Inspect work performed and facilities to guarantee adherence to cleanliness and safety protocols
• Select and recommend appropriate cleaning materials for various surfaces and textiles
• Advise managers and administrative staff regarding room readiness and occupancy status
• Provide ongoing training, guidance, and motivation to team members
• Utilize Microsoft Excel and PowerPoint to create schedules, track performance metrics, and deliver team briefings or reports

Requirements

• Proficiency in Microsoft Excel and Microsoft PowerPoint for reporting, tracking, and presentations
• Strong verbal and written communication skills with the ability to convey information clearly and professionally
• Experience supervising or coordinating work activities of janitorial or housekeeping staff
• Strong organizational and time-management abilities with attention to detail
• Ability to inspect, evaluate, and ensure the quality of cleaning services and facilities
• Knowledge of customer and personal service principles for high-standard service delivery
• High school diploma or equivalent with related work experience
• Experience in remote supervision or coordination of distributed teams
• Familiarity with facility management or cleaning industry best practices
• Background in onboarding, training, or process improvement for housekeeping operation