Housekeeper

Red Ember Recruitment (PTY) Ltd; Wes-Kaap; Presencial; ZAR 89 000 - 134 000; Tempo integral

Resumo da oferta

Red Ember Recruitment (PTY) Ltd is assisting a client in Franschhoek to hire a Housekeeper for a luxury hotel. The role requires a meticulous individual capable of multitasking, with strong organisational skills and a professional appearance.

Responsibilities include cleaning rooms and communal areas, performing turndown services, and ensuring guest requests are fulfilled while maintaining health and safety standards.

Qualificações

• Minimum of 2 years housekeeping in a luxury hotel or similar.
• Knowledge of cleaning products and methods.
• Excellent time keeping and ability to follow SOPs.
• Strong attention to detail and professional grooming.

Responsabilidades

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay.
• Exceeding guests' expectations from arrival to departure.
• Ensure guests' special requests are communicated clearly and met by all departments.
• Deliver exceptional service.
• Think outside the box to make guests' stay exceptional.
• Adhere to and maintain Health and Safety standards.

Conhecimentos

Attention to detail

Time management

Communication in English

Professional grooming

Integrity

Adaptability

Formação académica

Matric / National Senior Certificate

Descrição da oferta de emprego

Our client based in Franschhoek is looking for a Housekeeper to join their team.You will excel in this role if you are flexible and able to multitask working at a faster than average speed. Your high level of attention to detail with excellent organisational skills, and the ability to learn and adapt in the environment you work in will be essential.

Main Responsibilities:

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceeding guests’ expectations, from arrival to departure in all areas of their stay.
• Ensuring that all guests’ special requests, requirements are communicated clearly and are met by all departments.
• Deliver exceptional service.
• Thinking out of the box to make guests’ stay exceptional.
• Adhere to and maintain Health and Safety standards.

Requirements:

• Experience and Skills: Minimum of 2 years of housekeeping experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Excellent time keeping.
• Ability to follow SOP standards.
• Attention to detail.
• Ability to remain calm and professional under pressure.
• Impeccable grooming standards.
• Personal and professional integrity.

Inherent Requirements:

• Matric Certificate or equivalent would be advantageous.
• Good communication skills in English.
• High level of physical endurance.
• Ability to work shifts including night shift.
• Preference will be given to candidates from Franschhoek and neighbouring areas.