Housekeeper

redember-recruitment; Franschhoek; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Our client in Franschhoek is seeking a professional Housekeeper to join the team. You will clean hotel rooms and communal areas, ensuring a seamless and high standard of service for guests.

The ideal candidate has at least 2 years of experience in luxury hospitality, can work shifts including nights, and maintains impeccable grooming and professionalism. Fluency in English and good communication are preferred.

Qualifications

• Minimum 2 years of housekeeping experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Excellent time keeping and ability to follow SOP standards.
• Attention to detail with high grooming and professional integrity.
• Good communication skills in English and strong physical endurance.

Responsibilities

• Uphold and clean hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceed guests' expectations from arrival to departure in all areas of their stay.
• Ensure all guests' special requests are communicated clearly to all departments and met.
• Deliver exceptional service.
• Think creatively to make guests' stay exceptional.
• Adhere to and maintain Health and Safety standards.

Skills

Housekeeping experience

Attention to detail

Time keeping

SOP adherence

Grooming standards

Integrity

English communication

Education

Matric Certificate or equivalent

Job description

Our client based in Franschhoek is looking for a Housekeeper to join their team. You will excel in this role if you are flexible and able to multitask working at a faster than average speed. Your high level of attention to detail with excellent organisational skills, and the ability to learn and adapt in the environment you work in will be essential.

Main Responsibilities:

• Upkeep and cleaning of hotel rooms and communal guest areas.
• Perform turndown and general housekeeping services to facilitate a seamless stay for hotel guests.
• Exceeding guests' expectations, from arrival to departure in all areas of their stay.
• Ensuring that all guests' special requests, requirements are communicated clearly and are met by all departments.
• Deliver exceptional service.
• Thinking out of the box to make guests' stay exceptional.
• Adhere to and maintain Health and Safety standards.

Requirements Experience and Skills:

• Minimum of 2 years of housekeeping experience in a luxury hotel or similar.
• Knowledge of cleaning products, techniques and methods.
• Excellent time keeping.
• Ability to follow SOP standards.
• Attention to detail.
• Ability to remain calm and professional under pressure.
• Impeccable grooming standards.
• Personal and professional integrity.

Inherent Requirements:

• Matric Certificate or equivalent would be advantageous.
• Good communication skills in English.
• High level of physical endurance.
• Ability to work shifts including night shift.
• Preference will be given to candidates from Franschhoek and neighbouring areas.