Hotel & Sales Manager

Profile Personnel; East London; On-site; ZAR 350,000 - 450,000; Full time

Job summary

Profile Personnel is seeking a Hotel & Sales Manager for a reputable hotel in East London. This role involves overseeing daily operations, ensuring guest satisfaction, and driving revenue through effective management of hospitality services.

The ideal candidate has 3 to 5 years in hotel management or sales, a degree in Hospitality or Marketing, and strong local market knowledge. A valid driver's license and personal vehicle are required.

Qualifications

• 3 to 5 years of experience in hotel management or hospitality sales.
• Strong understanding of the Eastern Cape corporate and tourism market.
• Valid South African driver's license and reliable vehicle for client visits.

Responsibilities

• Oversee daily hotel operations while driving revenue growth.
• Manage guest satisfaction and lead the on-site team.
• Actively sell accommodation and hospitality packages.

Skills

Communication skills

Negotiation skills

Leadership abilities

Proficient in PMS

Microsoft Office skills

Education

Diploma or Degree in Hospitality Management, Marketing, or a related field

Tools

Semper

NightsBridge

Job description

Hotel & Sales Manager

Required for a reputable hotel based in East London.

The Hotel and Sales Manager will oversee daily hotel operations while driving revenue growth in all hospitality divisions. You will manage guest satisfaction, lead the on‑site team, and actively sell accommodation and hospitality packages to corporate and leisure clients.

Reports To

Hospitality Executive

Job Requirements

• Education: Diploma or Degree in Hospitality Management, Marketing, or a related field.
• Experience: 3 to 5 years of experience in hotel management or hospitality sales.
• Local Knowledge: Strong understanding of the Eastern Cape corporate and tourism market is highly preferred.
• Driver's License: Valid South African driver's license and own reliable vehicle (required for client visits).

Skills

Proficient in Hotel Property Management Systems (PMS) like Semper and NightsBridge, plus strong Microsoft Office skills.

Core Competencies

• Excellent communication and negotiation skills.
• Strong leadership abilities with a hands‑on approach to problem‑solving.
• Results‑driven mindset with a proven track record of hitting sales targets.
• Flexibility to work weekends, public holidays, and evenings.